Web Squad ISP

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480

WinMTR statistics​



Host%SentRecvBestAvrgWrstLast
192.168.0.101001000010
160.119.237.12701001000243
160.119.237.69010010013244
160.119.232.133010010013153
160.119.232.1241269618101210
197.148.65.1651270628101210
197.148.71.68787226283028
197.148.71.14107467169170173172
197.148.66.411466570170172171
195.66.226.234146859171175232171
137.221.79.33117466176203384179
No response from host1002100000
137.221.65.771073661763231539189
137.221.78.691272640180289176
137.221.66.47176252176178196176
185.60.112.157146758176178196178

I'm guessing that load shedding must have reset whatever changes they made

Our NOC are already on it with the path vendor. Apologies for the inconvenience. We’re pushing for a speedy and permanent resolution here.
 

Hingisp

Well-Known Member
Joined
Jul 4, 2019
Messages
205
KZN Update: The team are at Riverhorse running some tests on cross connects and ports. Some disruption may occur while these tests are being run.
Yes experiencing slow load times on YT vids at the moment, this explains it.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480
KZN Update: The team are at Riverhorse running some tests on cross connects and ports. Some disruption may occur while these tests are being run.
Yes experiencing slow load times on YT vids at the moment, this explains it.

Ok services have been re-patched and testing completed. Links are back up and we are closely monitoring the situation.
 

S7wede

Expert Member
Joined
Dec 23, 2007
Messages
1,450

WinMTR statistics​



Host%SentRecvBestAvrgWrstLast
192.168.0.101001000010
160.119.237.12701001000233
160.119.237.690100100141084
160.119.232.133010010013114
160.119.232.12401001009102812
197.148.65.16501001009112811
197.148.71.6010010026284429
197.148.71.1458581169171192171
197.148.66.41878720171184171
195.66.226.234107467171176228174
137.221.79.3387771176206383178
No response from host1002100000
137.221.65.77781760229559178
137.221.78.6958682176178192182
137.221.66.471270620178199182
185.60.112.15778277176178190180

Another round of packet loss.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480

WinMTR statistics​



Host%SentRecvBestAvrgWrstLast
192.168.0.101001000010
160.119.237.12701001000233
160.119.237.690100100141084
160.119.232.133010010013114
160.119.232.12401001009102812
197.148.65.16501001009112811
197.148.71.6010010026284429
197.148.71.1458581169171192171
197.148.66.41878720171184171
195.66.226.234107467171176228174
137.221.79.3387771176206383178
No response from host1002100000
137.221.65.77781760229559178
137.221.78.6958682176178192182
137.221.66.471270620178199182
185.60.112.15778277176178190180


Another round of packet loss.

Can't seem to reproduce this. Can you confirm if it's still present? Seems to have originated well into the transit leg, in Europe.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480
KZN NLD update: One of our NLD paths between JHB and KZN went down just after 12pm yesterday due to a major break. This is not usually an issue as we have a secondary, protected path to handle the load. However, just after 1pm, this secondary path started showing signs of sporadic bouts of packet loss. Some back and forth with the vendor and the link stabilised during the course of the late afternoon, only to begin giving issues in the evening and again this morning. We made a call to get techs out to Riverhorse and eliminate all L1 issues by swapping optics and cleaning fibres. This worked well and we believe faulty optics may have played a roll in our secondary NLD's issues. We apologise for this inconvenience. Our primary NLD path was also restored at about 14:30, which means all NLD paths are now back to 100%.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
@websquadza - did Octotel ever get back to you about my upload speed issue? I don't see how I could be getting line speed on 200/200 when I was on that profile, but upgrading to 1000/100 I suddenly can't even reach 100mbps upload, and it's nobody's fault and I apparently have to live with it? I'm not getting what I paid for.

Ticket #313173, which has not been replied to since the 26th of last month, when I was told Octotel had made "changes" on their side and everything was apparently fine, and I reported back same day that it clearly wasn't.

 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480
everything just dropped for a minute and then came back. something up?

@websquadza

Looks like an issue on one of Vumatel's Master Nodes (seems to have dropped completely from their side). Traffic automatically re-routed to an alternate master node as soon as the BGP session timed out, hence the small delay. Waiting for feedback from their NOC.
 

ijacobs3

Expert Member
Joined
Oct 15, 2009
Messages
3,559
Looks like an issue on one of Vumatel's Master Nodes (seems to have dropped completely from their side). Traffic automatically re-routed to an alternate master node as soon as the BGP session timed out, hence the small delay. Waiting for feedback from their NOC.
springs seems to be dead on vumatel ( multiple areas are reporting this) do we need to open tickets?
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480
Vumatel JHB Outage: Large scale outage affecting Ekurhuleni and Parklands Master Nodes (from our initial observations). Vumatel are aware of the outage and are investigating. No ETR yet

Edit: Only Ekurhuleni Master Node affected.

Network Incident Reference:#6651
Network Incident Description:Logical Failure
Network Incident Grade:Critical
Regions Affected:Johannesburg & Ekurhuleni
Area/s Affected:All areas in Johannesburg & Ekurhuleni
Network Type Affected:Vuma Core
Current Resident Impact:Residents have no connectivity
Current Network Incident Status:Technicians are investigating
 
Last edited:

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,480
@websquadza - did Octotel ever get back to you about my upload speed issue? I don't see how I could be getting line speed on 200/200 when I was on that profile, but upgrading to 1000/100 I suddenly can't even reach 100mbps upload, and it's nobody's fault and I apparently have to live with it? I'm not getting what I paid for.

Ticket #313173, which has not been replied to since the 26th of last month, when I was told Octotel had made "changes" on their side and everything was apparently fine, and I reported back same day that it clearly wasn't.

I've asked the team to follow up with Octotel on this. I think your two tickets are being conflated on their side.
 
Top