Web Squad ISP

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
I still can't stream twitch without buffering though. Was never an issue before.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
This is the video server it's connected to, I can't do > 480p without buffering:

video-edge-6a5cc2.bom01.no-abs.hls.ttvnw.net

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   35 |   35 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   35 |   35 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ip01.cp1.za.ws.net.za -    0 |   35 |   35 |    0 |    0 |    1 |    0 |
|           165-69-148-197.as37497.za.net -    0 |   35 |   35 |    0 |    0 |    1 |    1 |
|             1-71-148-197.as37497.za.net -    0 |   35 |   35 |   16 |   16 |   17 |   16 |
|     41-79-249-245.static.pccwglobal.net -    0 |   35 |   35 |   17 |   17 |   18 |   17 |
| hundredge0-6-0-2.br02.hkg12.pccwbtn.net -    0 |   35 |   35 |  168 |  168 |  170 |  168 |
| hundredge0-6-0-2.br02.hkg12.pccwbtn.net -    0 |   35 |   35 |  168 |  168 |  169 |  168 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,490
This is the video server it's connected to, I can't do > 480p without buffering:

video-edge-6a5cc2.bom01.no-abs.hls.ttvnw.net

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   35 |   35 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   35 |   35 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ip01.cp1.za.ws.net.za -    0 |   35 |   35 |    0 |    0 |    1 |    0 |
|           165-69-148-197.as37497.za.net -    0 |   35 |   35 |    0 |    0 |    1 |    1 |
|             1-71-148-197.as37497.za.net -    0 |   35 |   35 |   16 |   16 |   17 |   16 |
|     41-79-249-245.static.pccwglobal.net -    0 |   35 |   35 |   17 |   17 |   18 |   17 |
| hundredge0-6-0-2.br02.hkg12.pccwbtn.net -    0 |   35 |   35 |  168 |  168 |  170 |  168 |
| hundredge0-6-0-2.br02.hkg12.pccwbtn.net -    0 |   35 |   35 |  168 |  168 |  169 |  168 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    7 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
I still can't stream twitch without buffering though. Was never an issue before.

Seeing Twitch content being delivered from Hong Kong as well (without buffering), not sure why they're feeding from a slightly more distant CDN. What DNS are you using?
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
Quad9 with Quad1 as secondary. I just flushed my Windows DNS, Chrome's DNS and my router's DNS cache and twitch seems to be back to normal. :unsure: Sorry for the PEBCAK :)
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,490
Quad9 with Quad1 as secondary. I just flushed my Windows DNS, Chrome's DNS and my router's DNS cache and twitch seems to be back to normal. :unsure: Sorry for the PEBCAK :)

Pity we can't see further into Twitch's network; we'd be able to see how DNS determined CDN sources. All we know is that we get to the Hong Kong core point and nothing further. Always interesting to know how something seemingly simple can cause such a headache. Anyway, glad to hear that flushing DNS records did the job.
 

HowTo

Expert Member
Joined
Aug 7, 2006
Messages
3,212
Vuma trenched Springs. Fiber down. Don't see my network.
Went off 00:27
 
Last edited:

JustinB

Expert Member
Joined
Aug 6, 2008
Messages
1,060
Sorry for the late reply here. This is an odd one. We don’t have different routing for different prefixes within a region. Bumping your connection would give you another IP within the same prefix pool- which means your routing remains identical. Definitely something with the matchmaking algo.

While I agree that COD is often faulty, I think I need to diagnose this a bit more...

Would re-connecting reset anything else? e.g. would it flush the DNS cache on the mikrotik?

Edit: it does seem to be more widespread than I originally thought. Giving up on this. Will just have to suffer until its patched (if ever).
 
Last edited:

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
Anyone else having difficulty / finding it impossible to play on Singapore servers at anything under 240ms since last week? Used to work just fine, but latency is through the roof at the moment.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,490
Anyone else having difficulty / finding it impossible to play on Singapore servers at anything under 240ms since last week? Used to work just fine, but latency is through the roof at the moment.
Got any IPs we can trace to? It depends on whether the servers are on a cloud provider like AWS, are clients of HE (Linode) or have some other transit provider. Singapore is a particularly interesting one due to the discrepancy in transit providers using SAFE. But happy to take a look for you.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
Got any IPs we can trace to? It depends on whether the servers are on a cloud provider like AWS, are clients of HE (Linode) or have some other transit provider. Singapore is a particularly interesting one due to the discrepancy in transit providers using SAFE. But happy to take a look for you.

Here's one example that gave me 240-280ms in game:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   18 |   18 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   18 |   18 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ip01.cp1.za.ws.net.za -    0 |   18 |   18 |    0 |    0 |    1 |    1 |
|                          102.220.216.18 -    0 |   17 |   17 |  175 |  175 |  176 |  175 |
|                           185.35.140.35 -    0 |   17 |   17 |  175 |  175 |  177 |  175 |
|             100ge0-35.core2.lis1.he.net -    0 |   13 |   13 |  175 |  176 |  179 |  176 |
|             100ge0-33.core1.mad1.he.net -    0 |   17 |   17 |  181 |  185 |  218 |  181 |
|             100ge0-51.core2.bcn1.he.net -    0 |   17 |   17 |  182 |  183 |  188 |  187 |
|              100ge7-1.core1.mrs1.he.net -    0 |   17 |   17 |  181 |  181 |  182 |  182 |
|         port-channel4.core2.mrs1.he.net -   20 |   10 |    8 |  182 |  182 |  183 |  182 |
|         port-channel4.core2.sin1.he.net -   50 |    6 |    3 |  288 |  294 |  301 |  293 |
|                   21859.sgw.equinix.com -    0 |   17 |   17 |  231 |  231 |  232 |  232 |
|                          104.254.115.25 -    0 |   17 |   17 |  233 |  234 |  238 |  233 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                          129.227.69.198 -    0 |   17 |   17 |  231 |  231 |  232 |  232 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
Weirdly, up until you tested the new transit and then rolled back last week, I could always fire up VPNGame and connect to their SG server at around 130ms and play through that. After the rollback, this is now my path to that same server, which is unusable:

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   16 |   16 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ip01.cp1.za.ws.net.za -    0 |   16 |   16 |    0 |    0 |    2 |    0 |
|                          102.220.216.18 -    0 |   16 |   16 |  175 |  175 |  176 |  175 |
|                          185.10.164.131 -    0 |   16 |   16 |  160 |  160 |  162 |  160 |
|        ipv4.de-cix.fra.de.as24482.sg.gs -    0 |   16 |   16 |  158 |  158 |  159 |  158 |
|  sg.gs.be13.94.clbr01.sin02.pccwbtn.net -    0 |   16 |   16 |  325 |  325 |  326 |  325 |
|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |
|                          116.251.216.51 -    0 |   16 |   16 |  326 |  326 |  326 |  326 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

JustAnotherSouthAfrican

Well-Known Member
Joined
Oct 21, 2017
Messages
132
Anyone else having difficulty / finding it impossible to play on Singapore servers at anything under 240ms since last week? Used to work just fine, but latency is through the roof at the moment.
Yes, well... Going that way. Valorants Bahrain server has taken a huge latency increase since last week.
 

Seeyou

Expert Member
Joined
May 1, 2007
Messages
2,367
Yes, well... Going that way. Valorants Bahrain server has taken a huge latency increase since last week.

Feels like perhaps some route optimisations were erased in the rollback, but obviously that's just a complete thumbsuck on my part. Hoping WS can shed some light when he checks in again.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,490
Feels like perhaps some route optimisations were erased in the rollback, but obviously that's just a complete thumbsuck on my part. Hoping WS can shed some light when he checks in again.
Yes, well... Going that way. Valorants Bahrain server has taken a huge latency increase since last week.

Any chance you can get me an IP on the Bahrain server?

With regards to the changed routing, it looks like two factors are at play. HE started announcing some of these prefixes on peering, and their path is substantially longer. The other is related to the routes we're picking up and we're starting on cleaning those up. Any IPs you can drop (don't worry about a trace), will help us isolate ASNs and see what we can do.
 

Tokolosk

Well-Known Member
Joined
Aug 26, 2016
Messages
162
Anyone else have no internet in Cape Town, Vumatel, Plumstead area?

Edit: Obviously no internet for 15min and the moment you call/post it comes back on.
 
Last edited:

Seeyou

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Joined
May 1, 2007
Messages
2,367
Any chance you can get me an IP on the Bahrain server?

With regards to the changed routing, it looks like two factors are at play. HE started announcing some of these prefixes on peering, and their path is substantially longer. The other is related to the routes we're picking up and we're starting on cleaning those up. Any IPs you can drop (don't worry about a trace), will help us isolate ASNs and see what we can do.

129.227.69.198 (actual Apex server, the others should be in the same DC but I'll post any that differ substantially)
116.251.216.51 (VPNGame server with horrendous new path)

Yeah here's another from Singapore, same range:

129.227.69.222
 
Last edited:

JustAnotherSouthAfrican

Well-Known Member
Joined
Oct 21, 2017
Messages
132
Any chance you can get me an IP on the Bahrain server?

With regards to the changed routing, it looks like two factors are at play. HE started announcing some of these prefixes on peering, and their path is substantially longer. The other is related to the routes we're picking up and we're starting on cleaning those up. Any IPs you can drop (don't worry about a trace), will help us isolate ASNs and see what we can do.
99.83.199.240 and 75.2.105.73
 

Bionic

Expert Member
Joined
Nov 15, 2009
Messages
1,021
@websquadza hey. I play Battlefield 5 on PSN. I notice that on your network, the pings are all over the show... From 4ms it can jump to 20. I have tried other isps and theirs stay on 4ms.any reason?
 

Savy561

Well-Known Member
Joined
Oct 6, 2018
Messages
307
@websquadza hey. I play Battlefield 5 on PSN. I notice that on your network, the pings are all over the show... From 4ms it can jump to 20. I have tried other isps and theirs stay on 4ms.any reason?
Are you in KZN? I've noticed the same when playing anything with servers hosted in Johannesburg, playing dota 2 has a constant ping spike from 8ms to 40ms with a little bit of packet loss. Sometimes I can't even see what my ping is with how fast it jumps up and down.
 
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