Webafrica and Mweb are merging their operations, but not their brands

[Jan]

Webafrica and Mweb merging operations

Webafrica and Mweb are merging their operations to benefit from the strengths of both teams across the two Internet service provider brands. However, they will not be merged into a single brand at this time.

Webafrica acquired Mweb from Dimension Data last year for an undisclosed sum. The acquisition was funded from Webafrica’s balance sheet.

 

[DStvNothingOn]

I'm sure they will really benefit from merging the two support teams, now having four support agents will definitely help speed things up.

 

[metadevj]

First order of business for WA management team will be to kill off Mweb Tel Technical 087 700 0777 support number and replace it with useless WhatsApp support.

 

[Syphonx]

I'm sure they really benefit from merging the two support teams, now having four support agents will definitely help speed things up.

Layoffs incoming

 

[DapperDanMan]

@WebAfrica Helper

Please ensure that your username gets changed to @[M]Web[Africa]Helper from 1 May 2024 to eliminate any and all confusion.

 

[HartsockZA]

Gonna be twice as useless now

 

[saor]

Two wrongs don't make a right.

 

[rh1]

I still throw R99 to mweb every month.

It is our main banking/SARS/important stuff emails (wife and I).

 

[DStvNothingOn]

I think a lot of people are in that boat.

I would just over a year say, all emails received to that address get changed to a new Gmail etc mail address.
Then after a year can it, if nobody emails after a year than they don't need to get hold of you.

I still throw R99 to mweb every month.

It is our main banking/SARS/important stuff emails (wife and I).

 

[rh1]

I think a lot of people are in that boat.

I would just over a year say, all emails received to that address get changed to a new Gmail etc mail address.
Then after a year can it, if nobody emails after a year than they don't need to get hold of you.

Going to have to do it, will probably analyse where I get emails from, and then update my profile accordingly.

Will have to tell wife as well.

 

[r00igev@@r]

Webafrica and Mweb merging operations

Webafrica and Mweb are merging their operations to benefit from the strengths of both teams across the two Internet service provider brands. However, they will not be merged into a single brand at this time.

Webafrica acquired Mweb from Dimension Data last year for an undisclosed sum. The acquisition was funded from Webafrica’s balance sheet.

@Jan My understanding is that WebAfrica is a WFH company and doesn't have a head office any more.
Refer:

Webafrica closing its offices

Internet service provider Webafrica has decided to go fully remote.

mybroadband.co.za

So I would assume the picture is dated in the article?

 

[Petec]

What could possibly go wrong?

 

[WebAfrica Helper]

@WebAfrica Helper

Please ensure that your username gets changed to @[M]Web[Africa]Helper from 1 May 2024 to eliminate any and all confusion.

Hello there, our teams will still have separate social media platforms and handles (tags) to reach out to for any support or discussion.

 

[UB40]

This is just another reason Trump calls this place a shithole

 

[Hansolo]

Two shithole companies merging = triple the ****

 

[LoadShedder]

This is just another reason Trump calls this place a shithole

Many people are saying, the fibre there is not good folks, it's not good

 

[Anthro]

a match made in heaven to acccomplish customer service hell