- Feb 7, 2024
I cannot believe how non-existent Webafrica's customer service is. They don't keep clients in the loop, when you start a Whatsapp chat, it takes over an hour for someone to respond, the live chat agents are so busy with multiple chats simultaneously that they can't give your query their attention. Repeated requests for a manager to call back ends in radio silence. They don't even respond to anything on Twitter. If you have to choose an ISP, save yourself some frustration and don't go with Webafrica. Really pathetic.