What Cell C has to say about switching networks and number porting

Bradley Prior

MyBroadband Journalist
Staff member
Super Moderator
Joined
Oct 16, 2018
Messages
4,423
What Cell C has to say about switching networks and number porting

By Zahir Williams, Chief Legal Officer at Cell C

Cell C has always held the belief that our consumers’ greatest power is choice, whether that be the ability to choose a brand of soap, a bank, or even which mobile service provider to use.

Making a decision to walk away from a brand if it doesn’t satisfy your needs, and move to another is a vital way that consumers can exercise that power.
 

Sayf777

Expert Member
Joined
Jul 26, 2013
Messages
2,273
Good thing it's not all talk.
They supply dual sim versions of various brands.
 

jeevadotnet

Well-Known Member
Joined
Nov 8, 2018
Messages
138
Stopped reading after the "believe the customer has a choice" bs but against customers being persuade back... So they customer doesn't have a choice....
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
58,888
Ask Zahir Williams about number porting fraud and how they view to curb it while the process must stay so easy?
 

Ipwn 4

Expert Member
Joined
Nov 6, 2010
Messages
1,879
Got love it when companies use the front page as a blog. If I wanted to know Cell C's opinion on something I would have gone to their blog
 

Chris.Geerdts

Expert Member
Joined
Nov 1, 2014
Messages
2,231
I cannot believe the irony of this - coming from Cell C after a recent experience which let me astounded:

I signed up on a Vodacom special deal, but Cell C rejected the port, although I'm fully paid up. I then called them to cancel ('migrate to prepaid') and they said I have to give 30 days notice! I said I would happily pay the 30 days subs but needed the number now. They absolutely refused, including the supervisor and their hello peter respondent.

So I ran around with a new SIM on Vodacom that nobody could call.

It was satisfying to then cancel my other two Cell C lines and tell their retentions it was in protest. They are losing R350 per month over an attitude which contradicts their article entirely, and they gained nothing.
 

dominic

Legal Expert: Telecoms
Joined
Sep 7, 2004
Messages
7,329
that's nice Mr Williams but its hard to give a damn about your issues when Cell C's stupid approach to the litigation is directly shafting consumers and competition who want to port non-geographic numbers.
 

davepl

Well-Known Member
Joined
Nov 1, 2014
Messages
109
What Cell C has to say about switching networks and number porting

By Zahir Williams, Chief Legal Officer at Cell C

Cell C has always held the belief that our consumers’ greatest power is choice, whether that be the ability to choose a brand of soap, a bank, or even which mobile service provider to use.

Making a decision to walk away from a brand if it doesn’t satisfy your needs, and move to another is a vital way that consumers can exercise that power.
All it needs now is for someone to sue because their number has been ported illegally, this article shows that Cell C would rather have a few extra illegal ports than prevent them.
 
Top