What happens if I fall outside coverage area suddenly after always being in

[skimread]

I have been using Rain since December. Never had signal problems. Always 4 bars. I am using the off peak uncapped

Suddenly I can't get any signal now. I am just inside the coverage map but I imagine a technician adjusted the antenna slightly maybe because someone else on the opposite edge wanted to be included.

Now I am without coverage. Will Rain refund me? Am I entitled to know what happened when my coverage suddenly disappeared?

 

[Swa]

Impossible that an antenna adjustment can cause you to lose signal if you had 4 bars previously (I assume that's out of 5). This is the problem with these unregulated networks. If a tower goes down you're without coverage. There should be at least 2 for every spot of coverage. Have you logged a fault yet?

 

[Hummercellc]

I have been using Rain since December. Never had signal problems. Always 4 bars. I am using the off peak uncapped

Suddenly I can't get any signal now. I am just inside the coverage map but I imagine a technician adjusted the antenna slightly maybe because someone else on the opposite edge wanted to be included.

Now I am without coverage. Will Rain refund me? Am I entitled to know what happened when my coverage suddenly disappeared?

Have you tried another router, possibly the router is faulty?
Also the sim card could be faulty.
Set your cell phone to 4G only and do a manual network scan, see if RAIN comes up.

 

[TrevorGSmith]

What area do you live in?

I just joined rain on the same package, sorry for the change of subject but roughly how much data do you use a month?