What happens if you don’t pay for e-tolls?

I'm guessing once you hit the debt collecting process that will affect your credit score?
 
"Alli admitted that there have been instances where e-toll clients have been billed incorrectly, and apologized for this."
sorry se gat....
we know how long it takes gov to fix their f-ups, if ever
 
CeeBee said:
"Alli admitted that there have been instances where e-toll clients have been billed incorrectly, and apologized for this."
sorry se gat....
we know how long it takes gov to fix their f-ups, if ever
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If my memeory is correct, it reminds me of the case a few years ago of the woman who was, due to a calculation/reading error, billed for R7 million (or 700k can't remember) for electricity (or was it a Telkom line? can't remember) at a residence. Her initial queries and outrage was answered with: "Just pay the bill and we will credit you". It was only after she went to the press that her case was investigated by a higher up and sorted out. Luckily she was billed before they could touch her money.

Imagine if you get a R3000+ debit order where you only budgeted for R450 (as a good little eTag holder)
 
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If I don't have an etag, will they send the bill by post? What if I RTS the letter, or if it is a registerred letter and I never collect it and it gets returned to them? And by the time I get the letter it is already past the 7 days???
 
RVQ said:
I'm guessing once you hit the debt collecting process that will affect your credit score?
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I guess it will probably be handled the same by credit bureaus as they handle TV licences, its not a credit issue, since SABC (thus SANRAL should be the same) are not a credit provider, so it does not go on your credit record.
 
Although the toll system is a pre-paid system, a road user has a seven-day grace period, from a gantry pass , to pay their e-toll transactions;
If the e-toll transaction is not paid within seven days, it is transferred to the Violations Processing Centre (the section of e-toll operations that deals with overdue toll amounts);
Due to the user’s status as an Alternative User, discounts (e-tag, frequent user and time of day) are no longer applied and the Alternative Toll Tariff applies.
Transactions are rolled up and an invoice is issued to the road user;
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Okay maybe I'm just being doff, but this 7-day grace period thing confuses me.

My circumstances is such that I don't use the highways that often. Sometimes 2-3 months will pass without me driving on the N1/N3/R21. So it really isn't worth my while to get one of those ugly e-toll tags and stick it on my car's windscreen. I had one on my previous car as I drove to Rustenburg quite often, and it really is an ugly thing to have on your car.

So, I'll probably max out on say R 50 per month (if at all) for using the e-toll based on R 10 per gantry. I am more than willing to pay that amount within 7 days (even though I don't agree with the system), as I am legally entitled to.

But based on what? Invoices are only made out AFTER this 7 day grace period, and then you're not entitled to the discounts.

So do I just rock up somewhere....those e-toll booths in shopping centers perhaps? And tell them what? "I think I went through a couple of gantries on the N1 and now want to pay"? Do they then have a computer which is linked up with the reliable e-Natis system, check what you owe them, and you pay....without proof that the amount they're charging is indeed correct?

Don't I need like....some sort of invoice/sticky note/IOU paper before I can go and pay?

And imagine those queues! :D
 
Cyberdude said:
If I don't have an etag, will they send the bill by post? What if I RTS the letter, or if it is a registerred letter and I never collect it and it gets returned to them? And by the time I get the letter it is already past the 7 days???
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They won't send a bill. It is your responsibility like a good little sheep to go and pay at their offices within 7 days.
 
You can register on the website, lookup your licence plate and see what you owe, then pay it via Credit Card or via the call centre.
 
“It was not our system which was causing that hiccup,” said Alli

Yes, because that is the most important thing for us to know..
 
Probably a good time to register your vehicle in a neighbouring country!
 
Crowley said:
They won't send a bill. It is your responsibility like a good little sheep to go and pay at their offices within 7 days.
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BS. Not one of my clients do that. I invoice them, and (hopefully) they pay me.
 
warwickw said:
An idea, why dont Sanral just convert the gantry to speed camera's rather than e-toll, and fine you if you exceed the speed limit on the highway over the distance you've travelled between gantry's vs the time it should take at the speedlimit. A simple calculation.
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Watching drivers on a road in Cape Town that has average speed measurement cameras I don't think most people understand how they work because it is quite common for drivers to lower their speed just before each camera, as though they think it is about two instantaneous speed measurements. Cape Town drivers typically drive very slowly anyway, so they're not likely to get a fine from either average speed or instantaneous speed cameras though.
 
Gaz{M} said:
You can register on the website, lookup your licence plate and see what you owe, then pay it via Credit Card or via the call centre.
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And regular users who do that will then get throttled by M-Web and can't check their account for 30 days :D
 
Crowley said:
You obviously don't have SANRAL as a client yet then.
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Is it not the law that the onus rests on the creditor to let you know about a payment? There was a case a year or so ago where Standard Bank did not adequately let a family know about their outstanding debts, so when Standard Bank acted on them they sued and won.
 
Found this gem today:
ZCx3a4e.jpg


This really is infuriating. How many people do you think are ACTUALLY going to not pay? I'm starting to think that most little intimidated sheep are going to go cry to their mommies, after which they'll go get an e-tag, after which we'll have to put up with people crying about how much transport costs...

They could probably make a lot more money by just fining people for jumping red lights - that's getting worse by the day.
 
munky82 said:
Is it not the law that the onus rests on the creditor to let you know about a payment?
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SANRAL IS the law, didn't you know? They get laws changed whenever it doesn't suit their needs.
 
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