From the Sentech Web site
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Values
Our values are firmly entrenched in our corporate culture. In line with this, <b>we undertake to demonstrate</b>:
* We practice <b>integrity, honesty and fairness</b> in our dealings with all of our stakeholders
* <b>Quality customer service is the cornerstone of the success of our company and we endeavour to make every customer contact a pleasant experience</b>
* We provide our people with opportunities to develop to their fullest potential by ensuring quality leadership, rewarding excellent performance and encouraging innovation
* We value the diversity of our people
* Our business is run with a commercial and <b>customer-centric orientation</b>
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Better tell this to the Customer Support people. And "Wilson Smith"
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I think it's time to remind the public how bad MySlowness is. I have posted a comment at
http://www.itweb.co.za/sections/internet/2004/0408230922.asp
and I would encourage others to do so too.