supersunbird Honorary Master Oct 4, 2018 #441 Joined Oct 1, 2005 Messages 46,151 Oct 4, 2018 #441 backstreetboy said: How to do you get a new/updated report? If I go to free report it wants me to register a new account whilst I'm signed in lol. The site cannot be more user hostile. Click to expand... You have to phone the call centre on 011 645 9100, do a few security checks and then they will e-mail it to you. Only the first online report is free and online.