Whats with MTN BILLING

GTi

Expert Member
Joined
Jul 4, 2006
Messages
3,826
MTN asked if they can e-mail my account each month, but only recieved it the first month and never recieved it the last 2 months now whats going on?
I know of other ppl that never recieved it at all and yet MTN don't post it either. Anybody else with this problem.:mad:
 

rudirautenbach

Senior Member
Joined
Mar 17, 2007
Messages
619
Yep same story here. I checked on MTN Active, all details correct yet no bills. I need to submit monthly to claim, so it has become a problem for me.

Perhaps they can use some of the money they took from other members erroneously to pay for postage stamps...
 

Piesang

Executive Member
Joined
Oct 24, 2005
Messages
8,565
I receive my statements in the post and through e-mail. Only problem is I have 5 contracts but I usually only get statements for 4 of them.
 

AirWolf

Honorary Master
Joined
Aug 18, 2006
Messages
24,404
I get mine in the post but my itemised billing has been incorrect for the past 2 months - the contract is 3 months old. I have a my choice 75 contract and used up the included airtime within the billing cycle. The first incorrect itemised billing comes to R46.46 and the second comes to R55.40.
 

GTi

Expert Member
Joined
Jul 4, 2006
Messages
3,826
Dr Data did say he will be away for a couple of days, So I guess he will help once back, hopefiully.
 

Tux

Software Communist
Joined
Aug 3, 2005
Messages
13,506
lol, now I feel better. I'm not the only one that has bills go awol on them
 

Alacrity

Senior Member
Joined
Jul 3, 2005
Messages
655
If you want MTN to REALLY screw up you're billing get dual-call! Even after I cancelled it they still can't get it fixed.
 

GTi

Expert Member
Joined
Jul 4, 2006
Messages
3,826
Dr_Data can I get some feedback on this please I still not getting a bill e-mail nor post and they still charging me itemise billing. PLEASE HELP.
 

GTi

Expert Member
Joined
Jul 4, 2006
Messages
3,826
Where is my itemise billing that I am paying for, no E-mail nor post. Whats happing to MTN????????????????
 
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