When did ‘Always-On’ start to mean ‘when Telkom feels like it’?

[rpm]

http://mybroadband.co.za/news/ADSL/791.html

 

[BTTB]

The more things change the more they stay the same.

When a product is complicated these is usually a monetary reason behind it.

 

[mancombseepgood]

But mostly it's just private surfing on office time - nice if it's part of your core duties, not so nice if it's not.

 

[AirWolf]

If you have multiple accounts you are going to have a different username and password for each. Why not get one account with say a 10GB cap?

 

[ldmelsa]

If you have multiple accounts you are going to have a different username and password for each. Why not get one account with say a 10GB cap?

He is talking about Telkom Internet. The max they have is 4GB.

 

[The_Unbeliever]

/me huggles my smoothie

Allows up to 5 different adsl accounts, and it's easy to switch between them without any hassles.

But why doesn't the author of the article use Axxess prepaid? Just go to any Engen or Pick n Pay, buy a 3Gb account and away you go?

 

[armitage]

Hmm, methinks someone needs to look into getting a webafrica or openweb account.
Geez. can't believe he would use telkom as his isp for such an amount of usage.

 

[FaTaL]

This guy should have done a little more research before posting this article. He seems to have expected Telkom to switch between his 3 Telkom accounts for him (when they get capped). This is impossible unless Telkom hacks into his router.

What he probably wanted to purchase, was 3GB top-ups, something Telkom doesn't offer (which I think it should offer).

 

[Glordit]

Welcom to south Africa!


Here's to hoping Neotel reads this and does better...

 

[Nick333]

Well I'm sorry to criticize anyone who has a beef with Telkom, but this article only does Telkom favours by confirming their "ADSL users are ungrateful, ignorant, whiners" stance.

The switching between accounts thing is a bit of a non-issue,capping is the issue. If you had 3 x 120 GIG accounts you would still have to change your user name and password when one was capped. Its hardly something any ISP could do for you. Also given the authors ignorance in that regard and taking that SAIX ADSL is the most reliable offering in SA into consideration, one has to wonder if the reason for the non-cap related downtime wasn't on the users end.

Mr Weidemann would have been on firmer ground if he had stuck with the issue of tiny caps.

 

[Random717]

Would anyone here like Telkom to offer accounts with higher caps, have all ISP's offer automatic switching between your accounts (nevermind the technical details...), and a more reliable connection at a cheaper price? So would the author of the article...

 

[Tux]

The writer of that article do come across as slightly clueless...
Maybe he's trying to ask why telkom dont offer top-up accounts/bandwith?

 

[ic]

But mostly it's just private surfing on office time - nice if it's part of your core duties, not so nice if it's not.

I don't see how doing online research related to one's job can be construed as being "private surfing on office time".

The Internet is not just for sending and receiving business-related emails - it is thanks to Telkodemonopolies that {some..many} South Africans have allowed themselves to be boxed into the bad mentality that the Internet is a time-waster, rather think of search engines like Google being a productivity tool, which, when used properly can save a lot of time.

/me huggles my smoothie

Allows up to 5 different adsl accounts, and it's easy to switch between them without any hassles.

Yep, [searchforum]Smoothwall[/searchforum].org or its derivative [searchforum]IPCop[/searchforum].org .

This guy should have done a little more research before posting this article. He seems to have expected Telkom to switch between his 3 Telkom accounts for him (when they get capped). This is impossible unless Telkom hacks into his router.

What he probably wanted to purchase, was 3GB top-ups, something Telkom doesn't offer (which I think it should offer).

I think you missed the point of the article in your 1st paragraph, and then hit on the point in your 2nd paragraph: the problem is essentially that TelkodemonopoliesHindernet is a crap ADSL-ISP.

TelkodemonopoliesHindernet forces customers into using multiple ADSL ISP Accounts instead of offering either a data-allowance-topup or higher cap accounts.

Also worth noting that TelkodemonopoliesHindernet does not offer uncapped ADSL ISP accounts, whereas many other ADSL ISPs do offer uncapped...

IMO TelkodemonopoliesHindernet fails to compete - simply bcos it believes it doesn't have to compete - it is still a large part of the monopoly on ADSL in SA, so there is no incentive to improve and make thing easier and more efficient for customers.

ADSL in SA is far from perfect, but one can pick one's poison - I choose to stay far away from the deadly poison that is TelkodemonopoliesHindernet.

 

[|tera|]

I would prefer an article which is about the same title.

Always online, or when telscum feels like it, ie. telscum disconnects my PPPOE connection on a weekly basis, yesterday it was for the whole day and it started working at around 11:50 pm.

It's getting ridiculous, we've got a SOHO setup too

 

[Khyron]

1.) If you make a deal with the devil don't complain if you get burned.

2.) How on earth is any ISP supposed to change the login details on your router so that you can switch over to another account?

3.) /Me agrees with no customer 'service' from Telkom.

 

[Abn0rm4l]

I agree with quite a few points on the article but I still think this is a horribly written article with very little actual knowledge of the subject and therefore missing the real problems. The whole thing just comes off as whinny and poorly researched, it's hard to know if the author is complaining about Telkom-Internet or Telkom.

 

[Highflyer_GP]

In the past few weeks, our supposedly ‘Always-On’ Internet has experienced more ups and downs than a White House intern during the Bill Clinton presidency.

Sorry just thought that part was brilliant!

 

[ic]

I agree with quite a few points on the article but I still think this is a horribly written article with very little actual knowledge of the subject and therefore missing the real problems. The whole thing just comes off as whinny and poorly researched, it's hard to know if the author is complaining about Telkom-Internet or Telkom.

It is one and the same company - TelkodemonopoliesHindernet is NOT a separate registered company, the same applies to Telkodemonopolies-SAIX.

 

[Highflyer_GP]

It is one and the same company - TelkodemonopoliesHindernet is NOT a separate registered company, the same applies to Telkodemonopolies-SAIX.

Maybe he means that the author doesn't quite make it clear whether his actual line or bandwidth carrier is experiencing erratic behaviour?

Back on topic: No matter how poorly researched the article appears to be, it's a problem that many of us can relate to. Lines going down constantly, international always stuffed, etc. so it doesn't really matter whether he's complaining about the line or the bandwidth carrier - each part of the beast is totally useless.

 

[ic]

It is one and the same company - TelkodemonopoliesHindernet is NOT a separate registered company, the same applies to Telkodemonopolies-SAIX.

Maybe he means that the author doesn't quite make it clear whether his actual line or bandwidth carrier is experiencing erratic behaviour?

My impression, of the article, is that the ADSL 512kbits/s line was not 'always-on', and that the article started out being a complaint about that issue, and was extended to include the rant about how the very same company that supplies the line and the ADSL-ISP accounts, forces its customers to use multiple ADSL ISP accounts which means having to muck about with changing the account details at the router-level, instead of just having one combined account.

While it is certainly true that this is something that we are all aware on MyBroadband, it is certainly something that will frustrate the hell that is Telkodemonopolies, into new ADSL customers, so hopefully people considering getting ADSL will read the article and this thread and think - 'maybe I should choose the option of not using TelkodemonopoliesHindernet as my ADSL ISP when I place the order for my ADSL line...'