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kolaval
Executive Member
- Joined
- May 13, 2011
- Messages
- 8,985
Hi Guys
We have a Huawei ETS6630 from telkom which is broken.
Spend a ridiculous amount of time on support calls from them, then got send to shops "with stock".
This lead to a trip of more than 200km across gauteng, from springs to pretoria etc.
No shop had no stock and the Pretoria shop does not even exist anymore...
Since murdering call center agents is not a solution, can anyone help, maybe the Telkom reps?
We have a Huawei ETS6630 from telkom which is broken.
Spend a ridiculous amount of time on support calls from them, then got send to shops "with stock".
This lead to a trip of more than 200km across gauteng, from springs to pretoria etc.
No shop had no stock and the Pretoria shop does not even exist anymore...
Since murdering call center agents is not a solution, can anyone help, maybe the Telkom reps?