I know I'm venting on an old thread ... But when chatting to US or EU businesses, they ask complain about the inferior products from the East and they cannot match pricing. They have cheap labour, cheap components and they're slowly but surely displacing the US and EU firms.
But having dealt with both, I been honestly say a large portion of why they're successful is the ease of doing business with them. They come back to you the same day (even after hours) and you have MoQ, pricing, warrantie and samples ready for shipping. They bend over backwards.
The Western ... Whew ... Very often a nightmare to deal with. Once you've managed to track the correct person, they won't reply. You really have to beg to do business with them ... Jump through their hoops ... Partner Portal ... Programmes ... Registrations ... Approvals.
And going back to topic, that's why China and India are going to so well in the next 10 years