Which online grocery service rules the roost?

[Red Plumstead]

Still prefer the store. Maybe just me too much wrong stuff or expired items. All the brands or favours are not available either. Stop on my way when I am out and the shops are very close. The other problem is I see how the drivers handle your items. Next I do not want to support these kamakazi drivers. They are getting worse then taxi drivers.

 

[Dan C]

Grocery service or you just rating woolies?

Both.. Woolies seem to deliver on time and normally have what you ordered. P&P is normally hours late and a lot of stuff they just don't have on the day.

 

[Jenni1961]

Checkers reserve the full amount on your credit card, and if anything is out of stock, resulting in a change of value, they debit your card with the new total without removing the old value reserved. Pick n Pay online also does this, but ASAP doesn't. They only bill the final total to you.

I find Pick n Pay cheaper, and they always deliver before the allocated timeslot, often within an hour of ordering if you order while the store is open. Checkers sometimes delivers towards the end of the timeslot they have given you.

Both deliver bigger orders, if you split them, but Pick n Pay delivers by car, instead of using scooter drivers.

Pick n Pay all the way

 

[SauRoNZA]

Still prefer the store. Maybe just me too much wrong stuff or expired items. All the brands or favours are not available either. Stop on my way when I am out and the shops are very close. The other problem is I see how the drivers handle your items. Next I do not want to support these kamakazi drivers. They are getting worse then taxi drivers.

I must say I chop and change depending on what I need.

If it’s standard kind of repeatable weekly shopping stuff then I’ll order online.

Much bigger order with some niche items I’ll go on a Sunday morning while everyone is in church and have the entire place to myself and then I shop at my leisure.

 

[Aghori]

I use thw Woolies online site to order high-fat jersey fresh milk. 15 L a week, at ~R30 per 2L. Best milk one can get apart from a farm.

 

[bwana]

I use thw Woolies online site to order high-fat jersey fresh milk. 15 L a week, at ~R30 per 2L. Best milk one can get apart from a farm.

Full cream? Or something creamier?

 

[Aghori]

Full cream? Or something creamier?

Full Cream. It goes very well with my morning coffee.

 

[bwana]

Full Cream. It goes very well with my morning coffee.

I found high fat on their site and wondered. Growing up in the UK we used to get silver topped milk which was full cream and then gold which was a step above that.

 

[Dan C]

 

[Dan C]

Checkers reserve the full amount on your credit card, and if anything is out of stock, resulting in a change of value, they debit your card with the new total without removing the old value reserved. Pick n Pay online also does this, but ASAP doesn't. They only bill the final total to you.

I find Pick n Pay cheaper, and they always deliver before the allocated timeslot, often within an hour of ordering if you order while the store is open. Checkers sometimes delivers towards the end of the timeslot they have given you.

Both deliver bigger orders, if you split them, but Pick n Pay delivers by car, instead of using scooter drivers.

Pick n Pay all the way

It all depends where you live I suppose. Actually P&P and Woolies here use the same delivery vehicle and driver

 

[KatieKim]

I've had the most experience with Woolies. I've found them to be good. The only problem is if they owe you a refund on an item they couldn't supply, it is a battle to get them to put that entry through. Once I used Pick n` Pay for to buy some 10kg cat litter and one of the bags was slightly leaking. The bag hadn't lost a lot of the sand so I decided not to go through the hassle of returning it and kept it. Takealot has never let me down but it has been a limited experience as well.

Most of my shopping in in store. I'd like to do more online but I don't have confidence in the shoppers. I've seen how they shop. Arm goes out to shelf and grabs the first item it finds. They don't check date or quality of product. I once saw a cashier send a shopper back for another cheese because the item was so defective.

 

[AstroTurf]

I voted "I Don't use any" but more precise would be that there are no services that deliver to my work or home.

 

[Japied]

Woolworths, for the freshest fruit and veggies.

 

[Blade2014]

I'd say Woolies, delivery is same day when ordering in the mornings, or next day. Mainly for their after sales customer service. Its the best so far.
Checkers 6060, offers faster delivery, but very poor customer service. I was shorted an item on my last order in November 2021, their customer service department does not exist, I've given up, after logging numerous tickets, and have not ordered from them since.
I have not tried PnP or Spar, so no comment here

 

[AndreaM]

My decision is usually based on if I need specific things, or if I just want things you only get at certain places.
Eg Checkers has a lot to choose from if you preselect subs, but they are often out of stock. Pnp though are more likely to have what I ask for no subs, but waiting at your phone to select subs is not working. While I use the Woolies dash app for things you only get at woollies and it needs to be a very specific haul to use woolies, and they also have sub-issues. None of them are accurate on when things will be delivered, though PNP seems to be more realistic, while checkers are often late.

Also Woolies doesnt share your address info well with the drivers so this is not awesome, everytime I order from them I have to then have to reshare my details in whatsapp with drivers or when they call and ask.

Over all, I never expect my deliveries on time, but know I will get them that day which is enough for me.

 

[SPERUJ]

With offerings available from Checkers. Pick & Pay, Spar, and Woolworths which do you consider the best?

None coz none of them deliver to our township for just R50 as they should

 

[bwana]

None coz none of them deliver to our township for just R50 as they should

None deliver to our suburb either.

 

[Gina145]

When I feel the need to buy groceries online, I use Checkers. However I prefer to go to the shops and only buy groceries online when Covid numbers are really high. Hopefully I won't have to do it again.

 

[carolbyett]

Checkers 60/60 is good but you can't trust them to get your veggies... unless you're into veggies that are limper than Nathaniel's wrist. For nice veg/fruit you have to go to Woolies for the best produce IMO.

agree on the fruit and veg and it doesn't seem to help if you submit an issue - they just ignore you! Wasn't like that 2 years ago when you at least got a refund

 

[surface]

Never had a problem with Checkers with regards to vegetables and fruits and by proxy no issue with Checkers60 either.

Woolworths is vastly overrated in the fresh produce department.

Same here. Checkers @kylami always pack fresh veggies & fruits whenever I ordered via 60/60, maybe it is store related?

Woolworths - SO likes to shop there and who am I to argue. The other day, I saw 80gm of broccoli for something like 24 rands at woolworths. I was shocked.