Why are my upload speeds so slow on Afrihost?

[Pixual]

Test conducted on Mon Nov 28 21:40:53 2011

Download Speed: 4472 kbps (559 KB/sec transfer rate)

Upload Speed: 95 kbps (11.9 KB/sec transfer rate)

Latency: 243 ms


I'm just about ready to cancel my account with these guys because they simply are not interested in helping me solve this. I have done test after test with them, provided all the information I could possibly be expected to provide and yet I still can't upload at any speed considered acceptable.

Is there maybe something in my router that needs to be adjusted? I am on a 6140/644 line.

 

[roadcat]

I had a similar problem today. Rebooted my Linksys router and speeds went back to normal. Also Afrihost.

 

[satanboy]

isn't it because it is the end of the month?

I have no problem surfing, but torrents are 26KB/s

reset router did nothing

 

[Pixual]

This has been going on for weeks for me. No resolution to my tickets or my complaints via hellopeter.

I have rebooted the router several times and it has made no difference. I'm using the Telkom Mega 100WR router which I have had for over 4 years and its not let me down before. Telkom have checked the line and confirmed that there is nothing wrong with it.

I really don't know what else I can do other than close my account and try to find an ISP who can provide me with the service I need.

 

[ToAsTeD]

Where are you uploading too? Internationally or locally? Locally you should get full line speed. Internationally is usually downgraded to slower uploads for some reason. On my 4mb line i have similar issues on WA/Afrihost and Axxess, even on unshaped accounts, but upload to a local server and its full speed on all ISP's.

 

[Pixual]

Usually to my dedicated server in the USA. I haven't had any problems in the past - it's never been blisteringly fast, but it was at least usable. At 7KB/s on a 6 meg line I a think there is something wrong with the network. Download speeds are not a problem.

 

[DrJohnZoidberg]

Have you tried with another ISP account?

 

[Pixual]

Incredible account is about 50% better. Last time I tried my WA account it was very fast.

 

[DrJohnZoidberg]

Incredible account is about 50% better. Last time I tried my WA account it was very fast.

Move to WA. Problem solved.

 

[veggie_mane]

Buy some prepaid data from a few other ISP's and test.

Sent from my GT-I9000 using Tapatalk

 

[elriconess]

prepaid works fine on AH

 

[Pixual]

All day long I am having connectivity issues with Afrihost. One minute I'm on, the next I'm off.

It may only be costing me R99 a month, but it's just not worth it. I'm convinced they are trying to bump those of us who got those cheap accounts off their system.

 

[satanboy]

Mine is downloading at 550 kbps

 

[Pixual]

Lucky you. Which of their accounts do you have? Mine is the 10+1 @ R99 per month account. Downloads are fine, but uploads are worse than dial-up. Now I had to switch to Incredible Connect because of the other connection problems.

 

[satanboy]

I have a 10+1 @ R190 @ month account. Where do you get it for R99?

 

[Pixual]

It was a special they were running. A limited number of customers got it. Too bad it don't feckin work.

 

[Hazard]

Are you sure its the account? do you have another afrihost account to test ? And is it limited to Afrihost?

 

[Pixual]

I am sure it is Afrihost's issue. I get better speeds on Incredible Connect and even better speeds on Web Africa.

But, I suppose I will keep the account because it's at least 11B's for less than a hundred bucks. I can switch to WA prepaid when I need to upload a lot of files.

 

[CactusJack6942]

With Afrihost and most other ISP's they implement a fair use policy which is calculated over a 10 day roll-over-window. If you download regularly more data than the average user, then your internet speed is reduced until your average usage is below the average user's usage. I was limited down to the point that general browsing became near impossible. If you want more info, then contact me

 

[Pixual]

That should surely not apply to capped accounts. What difference does it make if I use my cap in one day or 30?