Why Count Local Bandwidth in the CAP?

[gabor]

Hi, I am getting more and more distressed by the local incompetence of this monopoly that we know as Telkom. The pure fact that they measure you local bandwith as part of the 3 gb cap with the excuse that international bandwidth is expensive is rubbish.

In my Honest opinion if Telkom agreed to not count the local traffic in the CAP bandwidth then it would be a good service.

As of yesterday I cannot authenticate with international servers, although I hear that it is a DNS server. Not even one packet goes through. This kind of bad service is nonsense.

The best would be if every could disconnect from the service at the same time. Maybe then Telkom would take this seriously. If we hit them hard they would listen.

 

[Flyman]

I cannot agree more with you on this subject Gabor, I have spoken to the Telkom helpdesk before about the reason why is local bandwidth included in the cap count, but the response was “wow that’s a good point, I will mention this to my supervisor.”
What I don’t understand is that no feedback is given after such a simple question. My frustration is that through the month I would do about 3Gb local, then around the 16TH of the month I can’t update my antivirus definitions because I am capped, but I have not even used the 3Gb international bandwidth I am paying for. I don’t think you get a more blatant daylight robbery than this. [!]
Whats more frustrating is the fact that Telkom is advertising new value added services, in there value added campaign, but current services are not in a state off value added at all. Why don’t they start adding value to existing products like ADSL by not metering local bandwidth. But to get a answer like this is probably to much to ask such a respectable monopolizing company. [?]


The Bitterness Of Poor Quality Lingers On Long After The Sweetness Of Cheap Prices Is Forgotten

 

[asmith]

Its technically difficult for them to count international traffic separately. Its not something that is done in the US or EU and thus the equipment does not support things like that. It is liable to be expensive for Telkom to try and have a solution customised. They also have no real incentive since they would prefer that large users of local bandwidth don't use ADSL but rather one of their other products.

 

[Andre]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by asmith</i>
<br />Its technically difficult for them to count international traffic separately.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

It's done in New Zealand, so it can be done here. Local traffic is counted because Telkom wants it that way.

 

[BTTB]

Telkom can do it if they just got off their arses and did something useful for a change. All I know is when the competition kicks in; I’m going to look for a service where the company I sign up with actually takes note of consumer complaints and acts on them. Our complaint is so easy to understand. It’s just that there is no motivation for Telkom to do anything about it.
I find that in life the only real way to motivate the lazy human race is to squeeze his pocket. They come around quickly.


<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">

 

[MaD]

It's easy for them to separate the local/international bandwidth, they do it with Diginet.
It's the bigwigs at head office that decide South Africa's fate, the technology they have in place is world-class, separating the bandwidth is a no-brainer. It's just an excuse for them to make even more profit on the massive markup they put on international bandwidth. In the UK a normal DSL line with guaranteed pings and a brilliant SLA from Zen Internet is 25 quid. In the States it's $30. And the networks still make a profit on that, so one can just think how cheap bandwidth actually is. Hellkom must think we're stupid or sumfingk.

<u>_________________________________________________</u>
Just imagine where SA would be now if it weren't for Telkom

 

[dikbek]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by asmith</i>
<br />Its technically difficult for them to count international traffic separately. Its not something that is done in the US or EU and thus the equipment does not support things like that. It is liable to be expensive for Telkom to try and have a solution customised. They also have no real incentive since they would prefer that large users of local bandwidth don't use ADSL but rather one of their other products.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

So, how do they differentiate between local and international when you are capped?

 

[BTTB]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">So, how do they differentiate between local and international when you are capped?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Good Point Dikbek.

I love the Nick. What are you dikbek about boet?

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">

 

[MaD]

dikbek about monopolydotcom i hope!

Interestingly enough I almost uprooted a Hellkom exchange box last Sunday morning. It wasn't on purpose mind you, but rather a powerslide around a rather large traffic circle gone wrong leading to me ending up on the sidewalk about 1 meter from the box... ironic I thought considering my ideas about pulling those fackin things out the ground. After that had to drive home at like 2km/h cos the front wheel was buggered... but was cursing the fact that I missed the box!

Never mix fruit punch with a Golf and a traffic circle []

<u>_________________________________________________</u>
Just imagine where SA would be now if it weren't for Telkom

 

[Bentley]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by dikbek</i>
<br />
So, how do they differentiate between local and international when you are capped?
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
When you are capped they give you an IP address in a recognised range, and their routers know to send internationally bound traffic from such addresses via the "slower international link." Local trafic is routed the same way when capped as when uncapped.

Perhaps this is why they are so insistent on not giving fixed IP addresses.

 

[dikbek]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by BTTB</i>
<br /><blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">So, how do they differentiate between local and international when you are capped?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Good Point Dikbek.

I love the Nick. What are you dikbek about boet?

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Try cr@ppy service!!![]

 

[BTTB]

ROFL. Yep join the club. [8D]

<b><hr noshade size="1"></b><font size="2"><font color="red"><b>You can take Telkom out of the Post Office but you can't take the Post Office out of Telkom.</b></font id="red"></font id="size2">

 

[antowan]

<font color="blue">This is the most valid response to this question thus far! Telkom breaks the leggs of ADSL in order to force the use of its other more expensive products...
</font id="blue">


<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by asmith</i>
<br />Its technically difficult for them to count international traffic separately. Its not something that is done in the US or EU and thus the equipment does not support things like that. It is liable to be expensive for Telkom to try and have a solution customised. They also have no real incentive since they would prefer that large users of local bandwidth don't use ADSL but rather one of their other products.
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous

 

[SYN]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Its technically difficult for them to count international traffic separately. Its not something that is done in the US or EU and thus the equipment does not support things like that. It is liable to be expensive for Telkom to try and have a solution customised. <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

The whole capping system is a customised solution, but the expence of implementing capping was never a problem to them.

Why didnt they just do it right <b>THE 1st TIME? </b>

 

[Solar]

They can pay me.. and i'll do it. The only thing that needs to be done is to actually count the bytes transmitted NOT on die DSLAM, but on the "fast" international router. As soon as that reaches 3gb, they give you your new ****ty IP... but I guess thats asking too much.