Why is my international so slow?

[nivek]

I'm on a 10Mbps Telkom ADSL line, and my download speeds are terrible
I get 4Mbps for local traffic on speedtest.mybb which is ok, but still far from the 10Mbps i'm paying for but whats really irritating me is i'm getting 0.2Mbps for international?

It doesnt make a difference whether I use my Webafrica, Afrihost or TI accounts, the result is the same (All accounts are capped accounts, with lots of available data)

I've logged a call with Telkom to check out my line, but I just don't understand why there's such a huge difference between local and international, and how I can be the only person with those ISP's experiencing it
If it was a line issue, surely local would be impacted just as much?

:twisted:

 

[Chevron]

What DNS are you using?

 

[nivek]

Hmm why do you suspect DNS?
Surely once the destination has been resolved and the session established DNS doesnt play a role anymore?

196.220.59.188
196.220.59.189

My router automatically gets DNS from whatever ISP when connecting, in this case, WA at the moment

 

[Chevron]

Hmm why do you suspect DNS?
Surely once the destination has been resolved and the session established DNS doesnt play a role anymore?

196.220.59.188
196.220.59.189

My router automatically gets DNS from whatever ISP when connecting, in this case, WA at the moment

True, but as you say you have tried different ISP accounts, so what's left?

Try using:

8.8.8.8
8.8.4.4

 

[DrJohnZoidberg]

True, but as you say you have tried different ISP accounts, so what's left?

Try using:

8.8.8.8
8.8.4.4

Ye, I doubt very much it's a dns issue.

OP, post your line stats and we can go from there.

 

[nivek]

ADSL Link--------------Downstream----Upstream
Connection Speed------7438 kbps------1015 kbps
Line Attenuation-------41 db---------11.5 db
Noise Margin-----------7 db-----------6 db

thanks John

 

[DrJohnZoidberg]

ADSL Link--------------Downstream----Upstream
Connection Speed------7438 kbps------1015 kbps
Line Attenuation-------41 db---------11.5 db
Noise Margin-----------7 db-----------6 db

thanks John

There is your problem. Your line is about at the limits where it will actually sync, any change in conditions can cause it to worsen also.

Firstly you won't get 10Mbit speeds because you can only sync at 7Mbit. Secondly by syncing at 7Mbit your line is highly unstable.

Get Telkom to drop you sync rate down to at least 6Mbit and see of that helps.

 

[nivek]

There is your problem. Your line is about at the limits where it will actually sync, any change in conditions can cause it to worsen also.

Firstly you won't get 10Mbit speeds because you can only sync at 7Mbit. Secondly by syncing at 7Mbit your line is highly unstable.

Get Telkom to drop you sync rate down to at least 6Mbit and see of that helps.

Id be happy with 7Mbps
I'll ask them to change it to 6Mbit once they attend to the call i logged

Doesnt explain why theres such a major difference in local/intl tho

 

[DrJohnZoidberg]

Id be happy with 7Mbps
I'll ask them to change it to 6Mbit once they attend to the call i logged

Doesnt explain why theres such a major difference in local/intl tho

I wouldn't let speedtest be your indicator. Go and download something off an international server and see what speeds you get. The other night I was getting pathetic speeds on international speedtests but when I actually downloaded something it went full speed.

 

[nivek]

I wouldn't let speedtest be your indicator. Go and download something off an international server and see what speeds you get. The other night I was getting pathetic speeds on international speedtests but when I actually downloaded something it went full speed.

i have been getting awful international speeds...
i get about 10-20 kb/s from most international sites

 

[nivek]

I wouldn't let speedtest be your indicator. Go and download something off an international server and see what speeds you get. The other night I was getting pathetic speeds on international speedtests but when I actually downloaded something it went full speed.

You were right
I shouldve listened to you 2 weeks ago, reducing the line speed to 6Mb has solved all my issues

Rep x 500 to you!

 

[DrJohnZoidberg]

You were right
I shouldve listened to you 2 weeks ago, reducing the line speed to 6Mb has solved all my issues

Rep x 500 to you!

Yay for me!

Glad you came right, your speeds looking better now?

 

[nivek]

Yay for me!

Glad you came right, your speeds looking better now?

Much!
International downloads coming down at about 300kb/s compared to the 12kb/s I was getting before