Windows 10 64bit 8GB RAM installed 3.98GB usable?

oldhat

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Jun 27, 2007
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I tried one dimm at a time in each slot, each dimm works on its own in every slot.

Linux 64bit also only sees 4gb with both films plugged in.

Pc is on a ups so I'll look for a newer bios next.

Anybody know if the memory controller resides in the cpu or if it's part of the MB chooser? Thinking of reseating the cpu as well but forgot to bring thermal paste with me.

Memory controller is in the cpu.
 

mercurial

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Jun 12, 2007
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Are you sure the motherboard or the RAM slots aren't forked? Can you get another 4GB RAM module to test with?
 

BossertGF

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Dec 1, 2011
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this is normally an indication of a motherboard that is failing. had the same thing happen with a new Ryzen build.

had to swap out the motherboard to get it fixed.
 

mercurial

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this is normally an indication of a motherboard that is failing. had the same thing happen with a new Ryzen build.

had to swap out the motherboard to get it fixed.
I also asked that and he said to check post #37.
 

BossertGF

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Dec 1, 2011
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yeah even though he tested each slot the board is not activating the dual channel memory lane, which means the communication between the memory controller and the board is not functioning properly, that is why its reserving one DIMM as non useable memory.
 

ponder

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Jan 22, 2005
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yeah even though he tested each slot the board is not activating the dual channel memory lane, which means the communication between the memory controller and the board is not functioning properly, that is why its reserving one DIMM as non useable memory.

Yes, I'll do one last excercise of reseating the cpu tomorrow just incase after I was told today the pc got knocked off it's pedestal. If still no joy then it will be a new mb/cpu/ram combo in the persons future....
 
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