Windows 10 Audiosrv Service crashing - No sound?

[airborne]

When I did an in place update from Win 7 the audio which was previously fine started having loud random pops/crackles. Then after a Windows update(not sure when/which exactly) the pops were almost completely eliminated but I get no sound randomly, sometimes every 10mins or so, other times after a few hours. The only way to fix it is to restart the computer or restart the Audiosrv Service via the task manager, that doesn't solve it as the process of the sound going dead just starts up again.

From Googling it seems to be a rather widespread issue not isolated to a particular make or model of soundcard, it even affects the audio on the HDMI-out of ATI/Nvidia grfx cards, my soundcard is a Behringer Uca202 usb sound card.

Anyone have this issue before and know how to solve it or troubleshoot?

 

[Praeses]

Any updated drivers available? Sound has been without issue in Windows 10 for me.

 

[airborne]

No updated drivers available, been keeping an eye for anything since I install win 10

 

[Zyraz]

No updated drivers available, been keeping an eye for anything since I install win 10

Gone through your PC`s event logs to see if there is anything that stands out ?

 

[justplain]

I have this exact problem,
Laptop is an old Dell D630 ..10 years old!! it was running window 7 perfectly...no sound issues.
Since upgrading to win 10 and doing a clean install the sound cracks/pops and also occasionally dies completely requiring a restart of the audio service.
I tired the Vista 64bit drivers like I had in Win 7, but that doesn't solve the problem at all.

 

[Praeses]

What you can also try is to uninstall any older software which you don't use anymore. I've encountered programs like Nero etc that does strange things to Win10. Newer versions probably won't have those issues.

 

[thehuman]

same problem here
msi 890gxm-g65 amd
realtek sound mostly on optical out for me

 

[LumexClipsal]

I have this exact problem,
Laptop is an old Dell D630 ..10 years old!! it was running window 7 perfectly...no sound issues.
Since upgrading to win 10 and doing a clean install the sound cracks/pops and also occasionally dies completely requiring a restart of the audio service.
I tired the Vista 64bit drivers like I had in Win 7, but that doesn't solve the problem at all.

Exact same issue on my new Dell XPS 13 - driving me crazy. About to head on back to to Win 8.1 just because of this single issue. Tried everything including a reload of Windows 10 using the official dell drivers. Getting tired of disabling and re-enabling the device in device damager.

 

[sajunky]

Did you ever meassure kernel mode latency times?

In each of my Windows 10 installation (around 15) it is in red zone area. It means that audio pops are possible anytime. When they try to improve the latency, they run into stability problems - system services will crash randomly. This is what you guys have experienced. They can try a watchdog to restart inactive service, hiding BSOD's, it is just a patching a problem, not solving it.

 

[justplain]

Exact same issue on my new Dell XPS 13 - driving me crazy. About to head on back to to Win 8.1 just because of this single issue. Tried everything including a reload of Windows 10 using the official dell drivers. Getting tired of disabling and re-enabling the device in device damager.

My old work Dell XPS M1330 also had this problem on Windows 10 (Intel 965 chipset/sigmatel audio)
try a batch script to stop and restart the service rather than using device manager.
I create a batch file called audio.bat and included the following:
Could be easier this way

:1
net stop Audiosrv
net start Audiosrv
pause

GOTO 1

 

[bekdik]

create a restore point, them go into device manager, delete all thge audio drivers, shut down, wait a minute then power on.

 

[LumexClipsal]

My old work Dell XPS M1330 also had this problem on Windows 10 (Intel 965 chipset/sigmatel audio)
try a batch script to stop and restart the service rather than using device manager.
I create a batch file called audio.bat and included the following:
Could be easier this way

:1
net stop Audiosrv
net start Audiosrv
pause

GOTO 1

Awesome - Thanks. Will try this.

Just sucks that we shouldnt have to be doing this at all

 

[justplain]

My audio also dies in the middle of skype calls..it is bloody frustrating. I have to kill the call, restart the audio services and start the call again...

 

[bekdik]

try downloading and reinstalling your audio drivers

 

[sreddi]

i have had the same problems after the initial upgrade from 7 to 10.Google had a couple of articles indicating that the device should be deleted and windows will reinstall.This was fixed for me in the 1511 upgrade.

 

[Praeses]

Open cmd (command prompt) and type "winver"

Make sure that the OS Build indicates 10586.104 else your windows isn't up to date.

You never know when they might fix these issues in a windows update

 

[justplain]

nope, seeming the Dell D630 is 10 years old there are no new drivers.
The Vista 64 bit driver that worked flawlessly in Win7 no longer works in Win 10.
I'm also run 10.0.10586.104....so latest build too.