Workers, families bear the brunt as more employers fail to pay retirement contributions

rvZA

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The lifting of Covid-19 restrictions resulted in a busier year for the Pension Funds Adjudicator. Complaints came thick and fast, jumping by 26% in the year ended in March 2022, compared to when South Africa was under lockdown levels 4 and 5.

A key trend worrying the Office of the Pension Funds Adjudicator (OPFA) is an increasing number of complaints are about employers not paying their workers' pension contributions to the retirement funds as they are supposed to.

"This is of great concern to the OPFA as fund non-compliance, and section 13A matters have been a consistent feature over the years and continue unabated to the detriment of pension fund members," said the Pension Funds Adjudicator, Muvhango Lukhaimane.

The OPFA received 8 858 new complaints between 1 April 2021 and 31 March 2022, over and above the 2 109 cases it carried over from the previous financial year. It closed 8 382 of those.

Although the number of complaints was still lower than pre-pandemic levels, the proportion of those relating to non-payment of retirement contributions is increasing. Those made up 40% of complaints received by the OPFA in 2021/22, coming second to grievances about withdrawal benefits.

Contribution-related complaints have increased to 40.55% from 24% in the 2020/21 financial year. Contributing to this is the fact that some retirement funds are not adequately discharging their obligation to ensure the collection of these contributions.

 

rvZA

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Shame man.... what did all these people, companies and government think was going to happen when you lock down your economy, close businesses and keep people locked up in their homes? Did they really think companies would just continue to pay everything? Money grew on trees?

Government was warned. The people did know. If you did not plan ahead, bad luck for you going forward.....
 

Johnatan56

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Shame man.... what did all these people, companies and government think was going to happen when you lock down your economy, close businesses and keep people locked up in their homes? Did they really think companies would just continue to pay everything? Money grew on trees?

Government was warned. The people did know. If you did not plan ahead, bad luck for you going forward.....
Dumb comment, the companies deduct it from your salary and the part they pay is probably also deducted against profit -> lower tax, companies letting people go/closing down is not the same as breaking the law.
 

Paul_S

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Dumb comment, the companies deduct it from your salary and the part they pay is probably also deducted against profit -> lower tax, companies letting people go/closing down is not the same as breaking the law.

You're assuming that the companies doing this have the cash to pay your full salary before deductions.
If your income is less than you salary bill (which happened to a lot of companies during lock down) then effectively the companies are simply not covering the pension contribution. They're not actually deducting and pocketing the difference.

e.g.
10 employees paid R10000 per month with additional company pension contributions of R2000 each.
Bank balance at end of month = R80 000
Company owner scratches the R20 000 difference together (personal loan, company loan, sell assets, etc.) and pays each employee their R10 000 salary but doesn't pay their pension contributions totaling another R20 0000 because they simply don't have the money to do so.
Rinse and repeat for a few months and you get the picture.

People can jump on their high horse and point fingers about it being illegal but when a mom and pop shop can't pay for everything and faces laying off loyal workers it becomes an emotional decision with the hope that the business will recover and they'll be able to catch up with payments to pension funds, medical aid funds and SARS. Unfortunately that often never happens.
 

My_King

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Jun 5, 2018
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You're assuming that the companies doing this have the cash to pay your full salary before deductions.
If your income is less than you salary bill (which happened to a lot of companies during lock down) then effectively the companies are simply not covering the pension contribution. They're not actually deducting and pocketing the difference.

e.g.
10 employees paid R10000 per month with additional company pension contributions of R2000 each.
Bank balance at end of month = R80 000
Company owner scratches the R20 000 difference together (personal loan, company loan, sell assets, etc.) and pays each employee their R10 000 salary but doesn't pay their pension contributions totaling another R20 0000 because they simply don't have the money to do so.
Rinse and repeat for a few months and you get the picture.

People can jump on their high horse and point fingers about it being illegal but when a mom and pop shop can't pay for everything and faces laying off loyal workers it becomes an emotional decision with the hope that the business will recover and they'll be able to catch up with payments to pension funds, medical aid funds and SARS. Unfortunately that often never happens.
Give it a few minutes, you will get your Googled reply soon.
 

Kosmik

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Joined
Sep 21, 2007
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25,652
You're assuming that the companies doing this have the cash to pay your full salary before deductions.
If your income is less than you salary bill (which happened to a lot of companies during lock down) then effectively the companies are simply not covering the pension contribution. They're not actually deducting and pocketing the difference.

e.g.
10 employees paid R10000 per month with additional company pension contributions of R2000 each.
Bank balance at end of month = R80 000
Company owner scratches the R20 000 difference together (personal loan, company loan, sell assets, etc.) and pays each employee their R10 000 salary but doesn't pay their pension contributions totaling another R20 0000 because they simply don't have the money to do so.
Rinse and repeat for a few months and you get the picture.

People can jump on their high horse and point fingers about it being illegal but when a mom and pop shop can't pay for everything and faces laying off loyal workers it becomes an emotional decision with the hope that the business will recover and they'll be able to catch up with payments to pension funds, medical aid funds and SARS. Unfortunately that often never happens.
Actually it depends, big differance between not paying a deducation at all vs taking it off your salary and not paying it. The second is fraud and theft, straight. The first is grey.

So I will rant here about the first as it happened to me. If you work for someone and you have earn a salary, deductions etc, your CTC INCLUDES your pension. That is normally taken into consideration with regards to increases , performance etc and is a contractual commitment with the caveat that it was mandatory to take it out with the company. During COVID, hours were reduced due to constrained operations, understandable but by the same token, retirement etc is a calculation of gross so reduced hours equates to reduced contributions, all fair.

However, that company decided to unilaterally change their pension rules and suspend all contributions to the scheme. That meant that even if you worked hours, you never recieved the "matching" funds for the retirement. In my case , this was extreme as the retirement contributions in total equated to 20% of gross monthly salary ( split between employee and employer ). Yes, you still received the gross sans company contribution but after tax you actually only received a quarter ( remember its no longer going into the pension scheme so you would pay FULL tax on the money ).

Simple math calc, say R10k is the total contribution, you now lose R5k off the bat due to suspended contributions and you only pocket around R2.7k after tax on the rest for a net loss of over R7k. Thats a BIG chunk of change to take out of someones pocket, over and above the already reduced hours and income. You also still pay the monthly admin fees and dues on the pension scheme.

Long story short, after a fight around it, even to have the missing contributions as per the reduced hours worked paid over at a later stage, both the scheme and company refused. Took the case to CCMA where neither bothered to pitch however it could not be enforced and as such would need to go to labour court to recover and hear arguments. Loss of funds not worth it as I had already made the move three months in to shift to a differant employer and my finances were mine to do with what I would. The pension adjudicator was useless as they never worked on the counter argument and just took the word that the scheme had deducted what they were meant to deduct and no extra ones or missing ones were in play as they had paid out the pension when I shifted.

Never again and I won't deal with that insurer/scheme either. Not going to name and shame in public forum but its definately a blocker in conversations and any business decisions I make or have stake in.
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
30,955
You're assuming that the companies doing this have the cash to pay your full salary before deductions.
If your income is less than you salary bill (which happened to a lot of companies during lock down) then effectively the companies are simply not covering the pension contribution. They're not actually deducting and pocketing the difference.

e.g.
10 employees paid R10000 per month with additional company pension contributions of R2000 each.
Bank balance at end of month = R80 000
Company owner scratches the R20 000 difference together (personal loan, company loan, sell assets, etc.) and pays each employee their R10 000 salary but doesn't pay their pension contributions totaling another R20 0000 because they simply don't have the money to do so.
Rinse and repeat for a few months and you get the picture.

People can jump on their high horse and point fingers about it being illegal but when a mom and pop shop can't pay for everything and faces laying off loyal workers it becomes an emotional decision with the hope that the business will recover and they'll be able to catch up with payments to pension funds, medical aid funds and SARS. Unfortunately that often never happens.
You're assuming they shouldn't do the correct thing which is laying people off or negotiating for a reduced salary, doing deductions and not paying over is breaking the law.
 
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