Your ISP experience

Impala

Well-Known Member
Joined
Jul 24, 2019
Messages
369
So vumatel started digging in our area for fibre (at last) and was informed we can start preordering. Since there is a lot of ISP's to choose from I want to know some of your recommendations about the different ISP's, like who to avoid and who must really be considered. I know Afrihost, Cool ideas and websquad are here on the forum which can help with support.

I am currently looking at a 200/20 or 200/200 line and are considering the following ISP's :
Afrihost @AfriMan
Cybersmart
Webafrica
Cool Ideas @PBCool
Websquad @websquadza
Axxess

I would appreciate your feedback if you are with any of these ISP's when looking at speed consistency, latency to EU and US, customer support, and the overall experience. Also if there is some fine print that might be missed.
If there is a good ISP that i've missed please let me know.

I appreciate the help!
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,361
Websquad, by far best ISP I have ever had.
Was with cool ideas, Vodacom and Afrihost previously for Fibre.
 

TPants

Well-Known Member
Joined
Dec 7, 2017
Messages
172
I am on Bitco Vumatel 50/50, never needed to contact support in 14 months, even with the cable breaks, everything kept pace at full speed. My mom has Cool Ideas 50/50 and I am their first line support, all dealings with CISP have been painless.
 

x7razor

Well-Known Member
Joined
Sep 20, 2014
Messages
291
:ROFL: some people are saying websquad is the best BUT they are complaining the most on the forum about all the issues they have for months now.
 

Deadmanza

Honorary Master
Joined
Sep 13, 2013
Messages
12,361
:ROFL: some people are saying websquad is the best BUT they are complaining the most on the forum about all the issues they have for months now.

Who are you referring to? Me?
Of course I make them aware when there is issues.
The point is they are resolved extremely fast.
NO provider never has issues, its the manner in which they are handled that puts websquad ahead.
 

krycor

Honorary Master
Joined
Aug 4, 2005
Messages
18,464
Been on Afrihost since Mweb introduced the FUP(when was this.. 2014?) and only recently moved over to uncapped fibre (was on capped fibre via metrofibre since 2017/8, now in Cpt via Openserve).

Don't think i will be changing ISPs anytime soon as it makes life easier having all net related costs in one bill.
 

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
19,308
Been on Afrihost since Mweb introduced the FUP(when was this.. 2014?) and only recently moved over to uncapped fibre (was on capped fibre via metrofibre since 2017/8, now in Cpt via Openserve).

Don't think i will be changing ISPs anytime soon as it makes life easier having all net related costs in one bill.

How has it been on Afrihost thus far since you have been with them for a long time
 
Top