Your vodacom services wish list

[Babyfood]

Post all things which you like to see vodacom bringing up this december.even next year

 

[Babyfood]

Well i want free gprs and that 10 free mms service and they should remove the costomer care limit

 

[Khodi]

Post all things which you like to see vodacom bringing up this december.even next year

I want to pay 23c/mb for browsing & 34c/mb for download , they also need to cancel bundles subscribtion .

 

[ajax]

(1) Uncapped or LOW priced data access on GPRS/EDGE between 22h00 and 06h00.
(2) Carry-over on bundles

 

[titanium]

111

I want to see Vodacom kick out their existing call centre and replace it with a CRM system that is on a par with, or superior to, MTN's call centre.

111 is truly shocking. I want my calls to be answered within 3 rings, and then the necessary information given without being kept on hold for an hour!

Also, with all the ICASA talk about local uncapped, how about applying this to Vodacom / MTN / Cell C as well? I don't mind paying R2/mb for surfing internationally through my phone, but I'd like to see the concept of free local uncapped surfing via GPRS explored.

 

[v3gout]

A regularly-updated page giving real and accurate information about current and recent problems experienced. (This can save a lot of unnecessary 155 calls.)

 

[redarrow]

I want to pay 23c/mb for browsing & 34c/mb for download , they also need to cancel bundles subscribtion .

How exactly did you arrive at those precise prices?

As to the question... I'd say MNP

 

[Zax]

Since getting 3G in our rural areas is beyond even the most optimistic Christmas wish, how about EDGE for the edgeless north?

 

[eagle-slayor]

uncapped local browsing, and R1 for international
also cheaper sms than 80c and carry over data bundles

 

[Muks]

At least 50c/MB for GPRS, on par with Virgin Mobile.
PPDBs for top up customers cheaper than 50c/MB.

Surely thats not too much to ask for???

 

[ToxicBunny]

My only wishlist, would basically be much cheaper bandwidth... on a par with Virgin, or cheaper than Virgin....

Then MAYBE i could actually do some interesting things online... and possibly do a little bit of gaming on Xbox live as well....

 

[kaspaas]

Automatic setting of the phone time according to the official SA time.

It can't be that difficult to get things correct to a few seconds

 

[MyDraadloos]

Automatic setting of the phone time according to the official SA time.

It can't be that difficult to get things correct to a few seconds

Might I suggest a cesium atomic waterfall clock.

 

[Piesang]

I'll also say cheaper data rates. We all know they can do it. If Virgin Mobile can charge 50c/MB then Vodacom can charge 20c/MB if not FREE.

If you really want, give us 1GB free per month and 50c/MB after that. Is that too much to ask??

 

[Geriatrix]

I'll try and keep my suggestion regarding data rates realistic here.

Vodacom, all (locked in)contract subscribers should be charged the in-bundle rate for all data usage. In other words, none of this 500megs for so much and then out of bundle rates after that crap.
Whats up with that anyway?

 

[TowerGuru]

FREE NET (maybe at certain times?). and decent call center operatives and ALOT of them, tired of waiting for half a decade for them answer.

 

[Skeptik]

Where do I start?
1. Kindly stop resetting my Voicemail. Ok, I don't use it that often but why keep turning it off? I'm using the account as you can see.

2. Improve the bandwidth of voicemail. I can hardly hear the messages. Now to replay the darned things I have to into the menu and find the number there. Why not have this 'replay message' in the top menu?

3. Stop the SPAM. We know where it originates...!

 

[spiderz]

Better prices on upgrade phones. Vodacom is almost twice as expensive on upgrade phones, than MTN. Almost wanna make me move over. (example: imate Jasjar, R7000 @ vodacom, R2300 @ MTN on contract)

Oh, number portability please
Faster release dates one new phones.

 

[kaspaas]

Set the response time for web based and email queries/faults etc at 1 hour.

it is an outdated practice to batch it all for imminent tomorrow

 

[Syndyre]

How about setting up a local only apn that could be used for VPN connections, local browsing, downloads etc. and charge a substantially reduced rate for access to it, seeing as there'd be no intl bandwidth charges involved.