VoIP leads cost-cutting drive in corporate telecoms
The report identifies the telecommunications trends and spending among the local top corporate and SME businesses, with emphasis on business solutions, emerging technologies, current trends, and telecommunications spend within this sector.
Tertia Smit, senior telecoms analyst at BM-T and author of the report, says that although “least cost routing (LCR)” was the most strategically important technology for the corporate sector, VoIP followed, and then mobile data using a laptop or notebook PC.
In the case of VoIP, the relative degree of its perceived strategic importance was 63% in the medium corporate group versus 68% in the large corporate group.
This response rate has for the first time almost caught up with a related prompted category, namely LCR – 64% and 74% respectively.
The report has also uncovered the fact that VoIP was important in all the vertical industry groups in the corporate sector, especially retail and wholesale trade, with 75% labelling it as strategic.
VoIP was given as the single most important emerging technology by almost half of the respondents. After VoIP, Wireless LANs and Mobile Data were second and third respectively.
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