Massive VoIP growth
Internet Solutions (IS) is now servicing nearly 2000 voice sites for their customers.
“In the 12 months since October 2006, we have nearly doubled our voice minutes to approximately 17.5 million per month,” says Greg Hatfield, manager of VoIS Solutions at IS.
“We currently have over 80 000 users on our network with more than 50Mb of international voice VPNs (Virtual Private Networks) – mainly for call centre customers.”
To date, IS has signed up 2000 voice sites with over 1700 of them currently live.
Hatfield says corporate customers and call centres need quality and reliability, not just cheaper calls.
“To achieve this, the infrastructure and technology needs to be proven and stable,” he says.
In order to achieve the quality and reliability expected by customers, all of the converged voice phone services are delivered over the IS Multiprotocol Label Switching (MPLS) network. This network, which offers “Quality of Service” (QoS), is designed to carry both voice and data traffic in different “Classes of Service” (CoS).
VoxTelecom, aka DataPro, has also indicated significant VoIP growth and plans to launch their residential voice offering in October.
MWEB, iBurst and other ISPs are also using VoIP services to offer their clients value added broadband products.
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