QoS for Tiscali VoIP
Lance Spencer, product director for business services at Tiscali, said that traditional leased lines were far too expensive for most companies to use them to connect to remote offices and home workers, but Tiscali’s QoDSL service provides an alternative for "low-cost, cost-effective, low-volume data applications".
Through the introduction of Cisco MPLS technology and Tiscali’s own traffic management tools applications such as VoIP, teleworking, extranet connections, and voice conferencing, can be given priority over other less urgent business applications such as web browsing and e-mail.
Spencer said that if performance falls below an agreed quality level then the price of that month’s service would be refunded. "It is effectively a money-back guarantee, but we do not expect to have to pay out," he suggested.
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