TelkomInternet Capping: How much is too much?
Users are currently enjoying the freedom of Telkom’s less rigid capping regime, but just how far this freedom extends is a burning question.
A recent survey among TelkomInternet users showed just how much subscribers were utilising. It appears that the actual threshold value changes from month to month depending on usage making it impossible to pin-point this value.
According to user feedback some 3 GB account holders were able to push over 20 GB in March before being capped. The highest reported usage for March is 35.2 GB.
Caution must however be taken when looking at these figures. This is most likely only possible when maximizing bandwidth usage for the first few days of the month.
From the user feedback the current threshold for ‘gradual usage’ in March for 3 GB account holders appears to be somewhere between 5 GB and 6 GB.
The lowest capped usage recorded so far during March for a 3 GB user is 5.98 GB. One 3 GB user has in turn reported a total usage of 5.38 GB during March and remains uncapped.
For January and February the figures look similar. Usage of around 5 GB was tolerated and these users remained uncapped. When users got closer to 10 GB usage was restricted.
There are however some strange anomalies when it comes to monthly capping. Some users reported that they were capped while still below 6 GB while others remain uncapped with usage of around 20 GB.
The maximum usage from users giving feedback was 91.6 GB during February. This user also notched up 35 GB during March before being capped.
Rikus Matthyser, head of marketing for TelkomInternet, said that the threshold is a floating value, changing from month to month, calculated by the actual usage during a certain month. Matthyser added that they are refining the system to ensure that large variations in usage are limited.
Matthyser said that they prefer not to release the monthly thresholds since it is considered part of confidential business information and it could create unnecessary user expectations.
Loading ...