System glitches causing traffic department queues
The Eastern Cape roads and traffic department yesterday apologised to motorists for the glitches. Although the sophisticated electronic National Traffic Information System (e-Natis) was due to be up and running by Friday, April 13, after a week set aside to install it, the date lived up to its bad-luck reputation.
Technical problems arose nationwide with some centres not opening at all 12, motorists were unable to renew their licence discs, register new or used vehicles, write tests for learner’s licences or take their driver’s licence tests as licence offices countywide were closed to update the old system to the new and improved e-Natis.
"Due to the changes in the system there have been technical breakdowns," Eastern Cape roads and transport spokesman Ncedo Kumbaca said on Monday.
"We sincerely apologise."
Buffalo City seemed to be the worst hit in the province although areas throughout the province, including Nelson Mandela Bay, have also been affected.
Post Office licensing counters were also closed in various centres. However, Kumbaca said not every part of the province had been affected and there were areas where the system was running well. "We are hoping to make a breakthrough in the next 24 hours in order to have the system stabilised. We are working with our national counterparts on this."
Authorities in most other provinces also reported teething problems with Gauteng being hard hit. Testing stations in Midrand, Randburg, Sandton and Pretoria were closed due to glitches.
National transport spokesman Ntau Letebele said the new system would enhanced law enforcement capabilities and allow people to do transactions over the internet and use ATMs instead of visiting traffic departments.
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