Telkom price increases announced
Telkom will increase prices across its mobile and fixed-line portfolios from 1 April 2026, with hikes ranging from 4.5% to 10% depending on the product.
The operator said the adjustments are necessary to sustain investment in network infrastructure, service quality, and customer experience amid South Africa’s ongoing economic pressures.
Post-paid mobile voice plans, including FlexOn and Infinite, along with LTE data plans, will rise by a blended average of 6.5%.
Selected LTE Wireless capped plans will see a moderate average increase of 4.5%, with individual adjustments ranging between 2.6% and 7.2%.
Uncapped LTE offerings and all Telkom 5G Internet plans will remain unchanged, as will device instalment fees and all value-added services.
Prepaid customers on Telkom More will pay R1.99 per minute for out-of-bundle voice calls, up from R1.91, while Telkom Thola More rates will increase from R0.80 to R0.89 per minute.
Out-of-bundle data and SMS rates for prepaid users will not change, and business-specific tariffs are also excluded from the adjustment.
MyBroadband reported all the details about Telkom’s mobile price increases earlier in the week.
On the fixed side, legacy voice products for both consumer and small to medium business (SMB) customers will increase by an average of 10%, while current voice products will rise by 6%.
Consumer and SMB DSL services will also see a 10% average increase, while fibre tariffs will go up by an average of 6%.
MyBroadband reported details about Openserve’s imminent wholesale fibre price increases in February. Openserve is Telkom’s wholesale and infrastructure division.
Telkom’s Consumer and Small Business CEO, Lunga Siyo, said the company had worked to keep the increases measured while protecting key products.
“These adjustments are necessary to ensure we continue providing reliable, high-quality services in an evolving economic landscape,” Siyo said.
He said Telkom had deliberately shielded device instalments, popular uncapped plans, and 5G services from the increases.
Telkom said it remains one of the most competitively priced service providers in South Africa, particularly for data-led products and bundled solutions.
Customers will be notified of changes to their plans via SMS, email, invoice inserts, and digital channels ahead of the 1 April implementation date. Details are also available on its website.
| Product | Blended average increase |
|---|---|
| Postpaid mobile voice plans | 6.5% |
| LTE data plans | 6.5% |
| LTE Wireless capped plans | 4.5% |
| Consumer Fixed Voice (legacy) | 10% |
| Consumer Fixed Voice (current) | 6% |
| SMB Fixed Voice (legacy) | 10% |
| SMB Fixed Voice (current) | 6% |
| Consumer and SMB DSL | 10% |
| Consumer and SMB Fibre | 6% |
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