AI18.05.2026

What’s Next — Sabelile Tenza and Richard Greenhill on how AI is changing healthcare systems

In this What’s Next with Aki Anastasiou interview, Sabelile Tenza and Richard Greenhill unpack how AI and other emerging technologies are changing the healthcare industry.

Tenza is an Associate Professor at North-West University and is also a respected Public Health Specialist.

She is a strong advocate for improving access to quality, safe care for South Africans, and her research focuses primarily on strengthening healthcare systems and advancing patient safety across Africa and beyond.

Tenza also serves as a post-graduate research mentor and coach, where she is helping to train the next generation of healthcare professionals.

She is joined by Greenhill, the Principal and Founder of SmartSigma AI, a healthcare AI strategy consulting firm that helps healthcare systems and hospitals implement new technologies ethically.

He is a healthcare quality and AI expert with over three decades of experience in patient safety and improvement.

Greenhill is also a DHA for the Faculty for the American College of Healthcare Executives (AFCHE), teaching healthcare leaders nationwide on quality, strategy, and digital transformation.

The interview

In this What’s Next interview, Greenhill discusses the pressure that global healthcare systems are under and how new technologies are changing what’s possible in the sector.

He explains the key drivers of healthcare adaptation at the global level and how regulations need to be updated to manage the rapid technological advances in the sector.

Tenza then unpacks the problems facing the South African healthcare system and the role AI can play in addressing them.

She also touches on the resource constraints impacting widespread AI adoption and the ethical concerns surrounding its use in clinical decision-making.

Greenhill and Tenza conclude the interview by unpacking the new skills and mindset changes required to adapt to the healthcare system of the future.

Watch the interview with Sabelile Tenza and Richard Greenhill below.

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