Telkom warns against bandwidth theft
A new scam which seeks to rob TelkomInternet’s customers of their bandwidth has come to the attention of Telkom.
Steven White, Executive for Converged Business Services Group, said: “This scam is conducted through hoax emails requesting internet customers to confirm their usernames and passwords.”
He advised customers to be on high alert as this opens them up to bandwidth theft.
“We have not sent our customers such a request and, as such, we request that they ignore these emails. TelkomInternet will never request its customers to confirm their usernames and passwords via email,” said White.
White continued: “As part of our continuous commitment to adding more value to our internet service, we always introduce initiatives to protect our customers against bandwidth fraud.”
In this regard, he added, TelkomInternet has introduced the TelkomInternet Online Password Management Tool which enables our customers to securely change both their TelkomInternet account passwords and their e-mail passwords online on a regular basis.
“Those customers who have already released their usernames and passwords must change their passwords immediately on https://online.telkomsa.net/pmt/index.html or contact 10215. We are currently investigating the matter,” said White.
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