Cross-border airtime sales
South African FNB customers registered for cellphone banking can now buy prepaid airtime for relatives and friends in Namibia. The service allows SA customers to purchase and instantly send prepaid airtime to the cellphone of someone based in Namibia.
FNB says that the Namibian launch is only the first phase of the project and that it plans to expand the service to a number of other African countries.
FNB Mobile and Transact Solutions Head of Expansion Yolande van Wyk says that Namibians working in South Africa can now send airtime to their family in Namibia, where at least 80% of cellphone users are prepaid customers.
Van Wyk says that SA FNB cellphone banking customers can make a prepaid airtime purchase, for an individual who uses Namibia’s mobile network service provider MTC (Mobile Telecommunications Limited).
"We are proud to be the first bank that has been able to perfect the introduction of cross-border prepaid airtime purchases. It is a convenient, time and cost saving service for our customers," says Van Wyk.
The cross-border prepaid airtime purchase is conducted in real-time and is available 24 hours a day. The prepaid airtime purchases are capped at a daily limit of R1 000, and FNB customers have the option to reduce their daily limit.
"Today, cellphone banking has played a role in allowing traditional banks to provide services to segments of our society that we could previously not address cost effectively. Cross border prepaid top-ups is another example of how FNB is leveraging its base of 4 million registered customers to use interactive financial services from their cellphone," said Len Pienaar, CEO of FNB Mobile and Transact Solutions.