Computer literacy now vital at all levels of the organisation
While skills development is a legislated requirement, many organisations have not yet tapped into the process and productivity enhancements that result from empowering entry-level staff with basic computer skills.
Says Daphne Seiler, COO of Dexford Learning Academy: "Virtually every job out there is becoming reliant in some way on technology – or will soon be. Workers that do not have basic computer literacy skills will thus become ever more marginalised. Those that can benefit most are in the entry-level positions of organisations, namely project secretaries, office administrators and clerks, receptionists, drivers, cleaning staff, etc.
"Besides boosting productivity, basic computer skills enhance life skills and quality of life, as well as open up new opportunities for these employees to take on greater responsibility and advance within the organisation – and in the broader job market. More than just another skills development step, this is empowerment of people at its best."
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