Web Africa ADSL international connectivity problems

Well known ISP Web Africa is currently experiencing an international bandwidth outage which is aggravated by routing problems which prevents SEACOM failover.

Web Africa subscribers started reporting international connectivity problems at around 13h15 on 15 February 2011.

Web Africa’s website confirmed the problems, assuring their subscribers that they are investigating the problem.

According to Web Africa’s call centre they “can’t go into details” but were able to say that a portion of the SAT3 link from WebAfrica’s upstream providers is affected.

Jeffrey Denning, community coordinator for Web Africa, posted the following in the MyBroadband forums: “At this stage we are aware of a portion of our upstream provider’s section of SAT3 is currently down. Unfortunately I don’t have an ETA as yet.”

“We do have SEACOM fail-over, however due to routing issues there are problems in switching this over”

WebAfrica’s call centre confirmed that there is no estimated time to repair, but said that they should be able to provide further information within an hour.

Update:  All services were restored at 14:20.

Web Africa international down << Forum thread win which Web Africa is keeping subscribers updated


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Web Africa ADSL international connectivity problems