ADSL1.05.2011

MWEB’s latest ADSL KPIs released

On 17 August 2006 the Independent Communications Authority of South Africa (ICASA) published regulations regarding the provision of Asymmetric Digital Subscriber Line (ADSL) services.

These regulations require Telkom and Internet Service Providers (ISPs) to publish on their website, on a quarterly basis, Key Performance Indicators (KPI) detailing at the least: packet loss, average latency and jitter for the provisioned ADSL service.

Telkom was the only company which followed these regulations until recently, but MWEB started to publish their ADSL KPIs in mid-2010 as well.

MWEB has now released their latest ADSL KPIs, showing a significant improvement in network quality in both national and international performance.

MWEB ADSL KPIs
International Key Performance Indicators
Q3 2010
Q4 2010
Q1 2011
Average Packet Loss (%) 0.1 0.34 0.01
Average Round-trip latency (ms) 214 235 214
Average Jitter (ms) 0.02 0.04 0.97
National Key Performance Indicators
Q3 2010
Q4 2010
Q1 2011
Average Packet Loss (%) 0.1 0.7 0.00
Average Round-trip latency (ms) 3.7 12.7 7.95
Average Jitter (ms) 0.05 0.03 0.58

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