The top-rated ADSL and fibre ISPs in South Africa

MyBroadband’s forum community recently rated their fibre and ADSL Internet service providers (ISPs) based on value-for-money, network quality, and general service satisfaction.

MyBroadband’s forum is visited by over a million South Africans each month and recently passed 12 million posts by its members.

Its strong IT community has made the forum an extremely valuable platform to find help on tech-related problems and to gain insight into the local ICT market.

It is for this reason that MyBroadband decided to ask this community for their views on their ISP – to see which provider offers the best service.

The ratings revealed that Cool Ideas is the top-rated ISP, followed by Vox and Axxess.

Top-rated ISPs

The table below provides an overview of the ISP ratings from MyBroadband forum members.

It should be noted that these ratings were taken at 14:00 on Wednesday 19 September, and the ratings may have changed with new votes from members.

To see the latest votes, you can click on an ISP’s name in the table below.

ADSL and Fibre ISP Ratings
Rating Excellent Good Average Poor Pathetic Average Rating
Cool Ideas 142 25 6 3 3 4.68
Vox 81 42 12 2 9 4.26
Axxess 57 29 10 5 11 4.04
Afrihost 104 87 35 26 32 3.72
Cybersmart 12 7 4 4 6 3.45
Webafrica 28 46 31 10 18 3.42
MWEB 22 53 25 15 14 3.42
Internet Solutions 8 5 6 4 6 3.17
Telkom Internet 62 107 86 49 78 3.07

Now read: 100Mbps uncapped fibre-to-the-home – Prices and ISP user ratings

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The top-rated ADSL and fibre ISPs in South Africa