Telkom is cutting off ADSL subscribers – Here are your options

Telkom is actively cutting off ADSL subscribers across South Africa as part of its plan to completely decommission its copper network.

Telkom CEO Sipho Maseko said they are moving to newer technologies which would help the company save on legacy network maintenance and the cost to replace stolen cables.

Decommission its copper network and cutting off ADSL subscribers is paired with Telkom’s aggressive migration strategy.

The company began by announcing the closure of its prepaid fixed-line voice services, and has quickly moved on to migrating users on more popular products.

It is also contacting subscribers to migrate them from ADSL onto fibre or fixed-LTE.

Telkom previously said it made good progress with its DSL to fibre migrations over the past few months, but it could not give an update on this process.

“We cannot comment on the below questions [related to disconnecting copper and ADSL subscribers] as the Telkom Group is in a closed period until 12 November 2019,” it said.

People left without connectivity

Telkom said it is actively contacting its ADSL customers to offer them comparable products on newer technologies.

It added that these offers are often cheaper or include better speeds and data capacities than the customer’s current packages.

Many Telkom customers, however, said they were left without connectivity after their ADSL connection was cut.

The reasons for a lack of connectivity include not having any LTE or fibre from Telkom in the area and being offered an LTE connection which does not work.

Alternative to Telkom ADSL

DSL offers a relatively fast and affordable Internet connection to many households, which is not easy to duplicate without fibre connectivity.

There are, however, many wireless options which can be used as an ADSL replacement which typically offer higher speeds but with a lower monthly usage limit.

Here is a breakdown of technologies and packages which will suit certain segments of ADSL subscribers looking for alternative options.

Under 50GB
Service Monthly Usage Limit Price pm Providers
Telkom fixed-LTE 20GB (+20GB after hours) R199 Afrihost
Axxess
Vodacom Big Data SIM 50GB (+30GB after hours) R299 Vodacom
MTN Big Data Package 40GB (+40GB after hours) R299 MTN
Telkom fixed-LTE 40GB (+40GB after hours) R299 Afrihost
Axxess
50GB to 100GB
Service Monthly Usage Limit Price pm Providers
MTN fixed-LTE 60GB (+60GB after hours) R399 Supersonic
Telkom fixed-LTE 60GB (+60GB after hours) R399 Afrihost
Axxess
Telkom fixed-LTE 80GB (+80GB after hours) R499 Afrihost
Axxess
MTN fixed-LTE 100GB (+100GB after hours) R599 Supersonic
Over 100GB
Service Monthly Usage Limit Price pm Providers
Telkom fixed-LTE 120GB (+120GB after hours) R699 Afrihost
Axxess
MTN fixed-LTE 150GB (+150GB after hours) R799 Supersonic
Telkom fixed-LTE 220GB (+220GB after hours) R999 Afrihost
Axxess
Uncapped
Service Monthly Usage Limit Price pm Providers
Rain Unlimited (23:00 to 18:00) + 1GB (18:00 – 23:00) R300 Rain
10Mbps Fibre Uncapped R399 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB
20Mbps Fibre Uncapped R799 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB
40Mbps Fibre Uncapped R999 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB
100Mbps Fibre Uncapped R1,199 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB
200Mbps Fibre Uncapped R1,399 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB
1Gbps Fibre Uncapped R1,499 Supersonic
Afrihost
Axxess
Mind the Speed
RSAWEB

Now read: Telkom is killing ADSL – Here is what it will offer instead

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Telkom is cutting off ADSL subscribers – Here are your options