MWEB uncapped ADSL price cuts: Other ISPs respond

MWEB has reduced the price of its 1Mbps uncapped ADSL data accounts from R299 per month to R199 per month. MWEB Business has cut the price of its business uncapped 1Mbps service from R986 per month to R799 per month.

The price of MWEB’s 384kbps uncapped ADSL accounts has also been dropped to R199 from the previous R219 per month. MWEB will further offer a free upgrade to 1Mbps to all of their data-only uncapped 384Kbps ADSL customers.

This price reduction means that MWEB’s 384kbps service is priced at the same level as its 1Mbps product – a decision which may well be in anticipation of Telkom’s planned ADSL speed upgrades (from 384kbps to 1Mbps).

Afrihost director Greg Payne said that their planned product changes have taken longer than they would have liked, but Afrihost will be announcing something very soon. “This will happen within a week if things out of our control go according to plan,” said Payne.

Axxess marketing director Franco Barbalich said that they are finalizing their new pricing and will “hopefully be in a position to announce new rates soon”.

Web Africa’s COO Rupert Bryant said that while they have just released their new Home ADSL packages from R7.99 per GB, their uncapped service is next on the roadmap for review.

“We haven’t signed off any plans yet, but our goal is two-fold. To continue; (1) Offering the highest quality of service with an exceptional customer experience and (2) Ensure our customers receive fantastic deals and overall value. Expect more info soon,” said Bryant.

Vox Telecom’s Clayton Timcke said that MWEB’s price cuts are a great move for the DSL market. “We will continue to see consumers getting more and more bang for their buck and Vox Telecom will definitely also challenge the status quo,” said Timcke.

Telkom Internet said that it has observed industry trends and analysed data usage patterns in the development of its uncapped products in order to deliver quality and sustainable services.

“Furthermore, the Internet Service Provider has taken the time to develop products that ensure, fair and balanced data consumption and, as such, concentrates its efforts on maximising product value and ensuring a superior customer experience,” said Telkom.

“Telkom Internet is continuously reviewing its pricing but places a larger significance in offering value differentiation to its customers, both Business and Consumer.  The ISP’s products are designed toward sustaining good network performance.”

Internet Solutions’ executive for connectivity Sean Nourse said that they are in the process of finalising their product offerings. “We should be in a position to respond early next week,” said Nourse.

Openweb was quick to react, cutting the price across their 1Mbps uncapped product range.

  • 1Mbps Lite Uncapped unshaped R191 (old price – R296)
  • 1Mbps Standard Uncapped to R229 (old price – R359)
  • 1Mbps Silver Uncapped to R279 (old price – R329)
  • 1Mbps Gold Uncapped to R329 (old price – R398)
  • 1Mbps Platinum Uncapped unshaped (R789 – old price R979)

Telkom did not respond to questions about their plans by the time of publication.

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MWEB uncapped ADSL price cuts: Other ISPs respond