HelloPeter, the largest online customer service website in South Africa, allows consumers to post complaints and compliments about service providers.
The website’s industry ranking feature lists companies according to their compliments/complaints ratio. This ranking therefore gives an overview of the overall satisfaction of the company’s customers.
According to HelloPeter’s statistics over the last 12 months, Openweb has the highest compliments to complaints ratio at 92%, followed by G-Connect at 50% and Web Africa with 28%.
The following chart gives an overview of HelloPeter’s ISP rankings.