South Africans must beware of a new scam where criminals use targeted phone calls to steal credit card information from clients and conduct fraudulent online transactions.
Nedbank has warned credit card holders about the scam, which involves fraudsters asking for a credit card number, expiry date, or the card verification (ccv) number.
The scam can also involve criminals asking a client for their one-time password, or request them to accept an “Approve-it” message.
Approve-it protects users from fraud and phishing attacks by allowing them to accept or reject Internet banking transactions via a cellphone.
Nedbank said criminals are attempting to convince potential victims telephonically that they must approve a transaction to keep their online banking services active.
“If you get and Approve-it message or OTP for a transaction that you have not requested, decline the Approve-it message or call us on 0800 110 929 immediately,” said Nedbank.
Nedbank said it will never ask its clients for their credit card information and one-time password, or to accept an Approve-it message.
The bank advised clients to always protect their personal information and be careful who they share it with.