Home Affairs launched its online Smart ID and passport applications portal on 7 April 2016.
It was initially only open to South Africans aged between 30 and 35, but Home Affairs gradually increased the range of people allowed to use the website. By 25 August 2016 the eHomeAffairs website was made available to everyone.
When the service first launched there were eleven participating branches from ABSA, FNB, Nedbank, and Standard Bank.
Since then, FNB has moved its participating branch in Tshwane from Menlyn to The Grove Mall in Lynnwood, and has added its President West Street branch to the list.
ID book end-of-life hoax
Last year, a message claiming to be a notice from Home Affairs was circulated online, stating that the green barcoded ID book would no longer be accepted as identification from 31 March 2018.
However, Home Affairs has said that it has made no such announcement.
While there is a plan to systematically phase out the ID book, the department said the green barcoded ID remains a legal form of identification.
The ID book will remain legal identification until the Live Capture System is rolled out to all Home Affairs offices, it added.
Currently there are 180 Home Affairs offices equipped with Live Capture systems, Home Affairs said. South Africans not near one of the branches listed below may visit a Home Affairs office rather than using its eChannel system.
Participating Smart ID and passport bank branches
|ABSA Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|ABSA Towers North||Johannesburg||180 Commissioner Street, Johannesburg|
|ABSA Ghandi Square||Johannesburg||Ghandi Square, Johannesburg|
|FNB President Street West||Johannesburg||47 Pixley Ka Isaka Seme (Sauer) St, Johannesburg|
|FNB Lynnwood||Pretoria||Grove Shopping Mall|
|FNB Merchant Place||Johannesburg||4 Merchant Place, Cnr Rivonia Road and Fredman Drive|
|FNB Centurion Lifestyle||Centurion||Centurion Lifestyle Centre, c/o Old Johannesburg Road & Lenchen Ave|
|Standard Bank Centurion||Centurion||Standard Bank Building, 1263 Embankment Rd|
|Standard Bank Killarney, Rosebank||Johannesburg||Killarney Mall, c/o Riviera Road and Killarney Ave|
|Standard Bank Canal Walk||Cape Town||Shop 599LL, Canal Walk Shopping Centre, Century City Dr|
|Nedbank Sandown||Johannesburg||135 Rivonia Road (c/o Rivonia and Maude Street)|
|Nedbank Lakeview, Roodepoort||Johannesburg||16 Constantia Drive|