Banking28.10.2020

How Bank Zero’s prices stack up against Discovery Bank and TymeBank

Digital banks Discovery Tyme Zero

Bank Zero has published its pricing guide for its individual and business customers, revealing how much users will be charged for their banking activities.

Bank Zero only offers one account type, stating it does not believe in the practice of luring customers in with an entry-level account that has limited functionality.

It claims it is the first bank in South Africa to charge nothing for both EFT payments and debit orders, and noted that it is free to open an account, maintain your account, swipe your card, make a transfer, and make payments to other Bank Zero customers.

The bank will compete with other digital-focused banking products from Discovery Bank and TymeBank, both of which have already been available for some time.

TymeBank is the most similar to Bank Zero – focusing on low monthly fees and cashless functionality – while Discovery Bank’s products are aimed at higher-end customers and include rewards programmes and Discovery Vitality integration.

Banking fees compared

Using the pricing guide published by Bank Zero, we compared account fees charged by Bank Zero and TymeBank with those of Discovery Bank’s cheapest Gold account below.

Note that Discovery Bank’s Gold account is significantly more expensive, but includes a number of features lacked by the other banks’ accounts, such as credit facilities, rewards integration, and international transactions.

Fees that are not comparable are omitted from the table below and are listed for each bank separately below the basic fee comparison.

Banking fee comparison Bank Zero TymeBank Discovery Bank (Gold)
Monthly fees
Monthly account fee R0 R0 R90
Monthly Vitality Money premium R35
Monthly single credit facility fee R60
Total monthly account fee R0 R0 R185
Cash withdrawal at local ATM R9 per R1,000 R8 per R1,000 4 free (R4.50 + 1.5% of amount after)
Cash withdrawal at local point-of-sale R2 R2 Unlimited
Cash withdrawal at international ATM R65
Debit orders Free R2 Free
Payments Free R2 Unlimited
Prepaid airtime, data and SMS purchases Free Free Free
Point-of-sale swipes Free Free Free
Inter-account transfers Free Free Free
Payment notifications Free Free Free
Own account notifications Free Free Free
Dispute or stop debit order R8 Free Free
Declined transactions R2 R2 Free

Bank Zero

Bank Zero is currently live in a beta stage, and customers who are selected for the beta may sign up through the Bank Zero app for Android and iOS.

Bank Zero offers a number of free services, the full list of which can be found in its pricing guide.

It does, however, charge for third-party services such as using its SendMoney tool, which is priced at R8.50 per transaction except for when you send money to a Bank Zero recipient, which is free.

There is certain fee information which is not listed in the bank’s pricing guide, such as the fee for depositing cash into a Bank Zero account at an ATM.

Bank Zero charges for the following value-added services:

Bank Zero charges
Activity Price
Card personalisation with delivery to a Clicks store R79
Card personalisation with delivery to a street address (main/regional) R139/R179
Send proof of payment via SMS R1,50
Open additional check account on profile R100
Request statements older than 3 months R10 per statement
Receive money via a Bank Zero QR code 0.5% of amount
Dispute or stop debit order R8
Dispute card transaction (ie chargeback) R30
No transactions on check account for more than 6 months R5 per month

Bank Zero


TymeBank

TymeBank offers a single personal banking account – called its EveryDay Account – designed around accessibility and affordability.

The bank charges customers no monthly fees, account initiation fee, card issuing fees or card usage fees.

It also offers a SendMoney feature which lets users transfer funds to other via their South African cellphone number, as well as a TymeCoach App that gives users free access to their credit score and tops to help customers make better financial decisions.

The EveryDay Account includes a GoalSave saving tool which allows users to create up to 10 different savings account and earn up to 7% interest.

The full list of TymeBank charges is shown below.

Action Fees
Debit card till point @ other retailers R2
Payments
Payment to other bank accounts R2
Debit order (internal)
Debit order (external – where your account is debited to pay a 3rd party)
Free
R2
Cash Deposits
Tymecode till point @ PnP & Boxer (R4 per R1000 or part thereof) R4
Debit card till point @ PnP & Boxer (R4 per R1000 or part thereof) R4
Payments
Send money (account to Tymecode) R4
Balance enquiries
Debit card other bank ATM R2
Cash Withdrawals
Debit card other bank ATM (R8 per R1000) or part thereof R8
Declines, disputes, and reversal fees
Debit order dispute: within 40 days Free
Decline fee (due to insufficient funds or incorrect PIN) R2
Late payment reversal to TymeBank R8
Debit order dispute: Older than 40 days R40
Late payment reversal to other banks R40
Unsuccessful debit card dispute R40
Debit Card
Debit card replacement fee R40

TymeBank Logo


Discovery Bank

Discovery Bank offers four accounts with the following income requirements:

  • Gold – Less than R350,000 per year
  • Platinum – From R350,000 to R850,000 per year
  • Black – From R850,000 to R2.5 million per year
  • Purple – More than R2.5 million per year

The bank offers unlimited free savings accounts and access to a number of value-added features and rewards programmes.

These include Vitality Money and Discovery Miles, the former of which incurs a monthly charge of R35.

Vitality Money lets customers benefit from dynamic interest rates, control their financial behaviours, and receive financial activity coaching through the Discovery app.

Discovery Bank customers can also earn Discovery Miles through spending at partnered stores and connecting their Vitality Active Rewards account with their bank account.

Discovery Miles can be redeemed for shopping vouchers, airtime, or electricity, and they can be exchanged for cash.

Discovery Bank also offers Transaction Accounts with lower monthly fees. These accounts operate on a pay-as-you-transact model and are detailed on the Discovery Bank website.

For its Discovery Gold account, the bank charges the following unique fees:

  • Monthly Vitality Money premium – R35
  • Monthly single credit facility fee – R60
  • Discovery Instant Pay (real-time payments) – R10
  • Cash deposits at Pick n Pay and Boxer stores – R19.95 per R5,000

Head of Client Insights at Discovery Bank,

Now read: Bank Zero reveals account pricing and details

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