Huge Standard Bank outage – including online banking, credit cards and ATMs
Standard Bank is suffering an outage across several of its services – including its banking app, ATMs, and credit card services.
According to Down Detector, the issues began at about 12:00 on Sunday, and had not been resolved at the time of publishing.
The bank confirmed to MyBroadband that it is dealing with an issue that affects several of its commonly-used services.
“We are sorry that you are not able to access our Banking App, Internet Banking, USSD or transact with Credit Cards, Point of Sale (POS) and ATMs,” Standard Bank said in a statement.
“Please use your Debit Card to transact in the interim. We are working urgently to fix this issue and sincerely apologise for the inconvenience caused.”
The Standard Bank mobile app is affected by the outage
The company has since tweeted the same message on its official account; however, several customers have responded to these tweets by claiming that their debit cards are also not working.
It is not yet clear when these issues will be resolved.
[2/2] Please use your Debit Card to transact in the interim. We are working urgently to fix this issue and sincerely apologise for the inconvenience caused. https://t.co/AN4BJ3mtyq
— Standard Bank ZA (@StandardBankZA) May 8, 2022
Update — 15:44
Standard Bank said that all of its services have recovered.
All our systems and services are now available.
We apologise for the regrettable disruption to these services and apologise to our customers who were impacted by this.
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