ABSA banking subscribers reported that the bank’s Internet banking system is down for the second time this week.
Users on social networks such as Twitter and on the MyBroadband forums complained that they could not access their Internet banking services on Friday morning (25 May 2012).
“Any idea what’s happening with @absa online banking site this morning? Keeps telling me “Server Was Reset”. Problem my side or theirs?” asked one Twitter user. “Do #Absa Bank had a presence on Twitter? Their online banking is down…just want to find out how long it will be down for?” asked another.
“Now that ABSA fired their IT staff we cannot do internet banking anymore. The system is off again this morning,” said a MyBroadband forum member.
ABSA was contacted for information about the outage, but the bank’s communications department did not wish to comment until it received feedback from the technical team.