FNB’s new rules for hitting eBucks Level 5

FNB has made it slightly more difficult for Premier customers to reach eBucks Reward Level 5 from 1 July 2024.

Along with account and transaction pricing changes, the bank is updating its eBucks earning rules from next month.

FNB has made only minor alterations to the rules that have been in effect since August 2023.

The eBucks Reward Level determines the amount of eBucks a customer gets back when spending money on various products and services.

For Premier customers, the 11,000 ranking points needed to reach Level 5 have remained the same.

However, the bank has scrapped two criteria that could previously earn Premier customers a combined 2,500 ranking points with minimal effort.

It also slashed the maximum tier points for maintaining a good credit rating in half — from 1,000 to 500.

In addition, the minimum deposit and balance amounts to earn tier points on money put into savings and investment accounts increased by R200.

The only reward tiering rule that has become easier is that customers can deposit R3,000 less into their main account than before.

However, the maximum number of points they can earn by meeting this requirement has remained 2,000.

The table below summarises the key eBucks Rewards level points changes, effective from 1 July 2024.

Key eBucks Reward Level changes for Premier customers
Previous requirement met Points Change/New requirement Maximum  points
Have a minimum monthly deposit (excluding inter-account transfers) into your FNB Premier Account of R19,500 or do at least 10 debit transactions per month 2,000 Minimum monthly deposit reduced to R16,500 2,000
Register a profile and use at least 1 of the following eBucks partners on the FNB app:
Udemy, eBucks Games, BiB, Extramarks, and/or The Entertainer
  • One: 500
  • Two or more: 1,000
Scrapped 0
Have a monthly spend on your FNB Connect SIM card of R200 or more.
  • R200 to R399.99: 500
  • R400 to R699.99: 1,000
  • R700 or more:
    1,500
Scrapped 0
Maintain a healthy credit status on nav>Money Light green: 500
Dark green: 1,000
Same 500 points for light and dark green 500
Pay bills using the FNB Pay Bills functionality on the FNB App every month (these include bills such as utilities, DStv and insurance) Two bills or more: 1,000 Number of bills no longer count, only total value of bills Between R250 and R500: 500
Over R500: 1,000
Save R1,250 each month
  • Savings or investment account: 500
  • Savings and investment account: 1,000
Save R1,400 each month
  • Savings or investment account: 500
  • Savings and investment account: 1,000
Maintain a minimum monthly balance of at least R13,500 across your FNB Savings Account(s) that are accessible within 7 days without incurring early withdrawal fees.
  • R13,500 to R26,999: 500
  • R27,000 to R40,499:
    1,000
  • R40,500 or more: 1,500
Minimum monthly balance increased to R16,500
  • R16,500 to R32,999: 500
  • R33,000 to R49,499:
    1,000
  • R49,500 or more: 1,500
Have an FNB Savings Account(s) with a term of longer than 8 days and maintain a minimum monthly balance of R13,500 in the account.
  • R13,500 to R26,999: 500
  • R27,000 to R40,499:
    1,000
  • R40,500 or more: 1,500
Minimum monthly balance increased to R16,500
  • R16,500 to R32,999: 500
  • R33,000 to R49,499:
    1,000
  • R49,500 or more: 1,500
Have an FNB Home Loan, Smart Bond, or Structured Loan with Flexi Facility
and have an FNB debit order or salary order in place
500 Have an FNB Home Loan, Smart Bond, Islamic Home Loan, Edge Certified Home Loan or a Pension-backed Loan with salary stop order 1,000
Potential points  11,000 8,500

MyBroadband determined which tiering criteria are easiest to achieve, starting with those that don’t carry additional costs.

We found that 10,000 tiering points could easily be accumulated through simple payment habits or app actions.

The easiest is to ensure you check the “Track my Rewards” section, set up and check three smart budget categories every month and view your net worth or credit status, and make as many in-person and online payments as possible with a virtual card.

An additional 2,500 to 3,500 points are up for grabs with some spending or extra effort in payment habits.

The table below summarises some of the easiest tiering criteria to meet to reach eBucks Reward Level 5.

Easiest way to reach eBucks Reward Level 5
Rule Easiest ways to achieve Reward Level points earned
Have a minimum monthly deposit (excluding inter-account transfers) of R16,500 paid into your account every month
  • Have your salary paid into your FNB Premier debit account.
  • If your salary is lower, get someone to transfer money to your account and pay them back immediately each month.
2,000
Set up 3 Smart budget categories and access your Smart budget every month, engage with My Net Worth monthly, or engage your Credit Status monthly. Do two out of these three:

  • Set up three Smart Budget categories under Nav>>Money and open the feature once a month.
  • Open My Net Worth under Nav>>Money or the money panel in the FNB Accounts page once a month.
  • Open Credit status under the FNB Accounts page
1,000
Do at least 6 financial transactions per month via the FNB App.
  • Use the FNB app’s Scan-to-Pay or Checkout when transacting or link your virtual card to Apple Pay, Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay, or SwatchPay on your smartphone or smartwatch and use your device to pay.
500
View the “Track my rewards” tab on the FNB App every month
  • At any time during the month, go to “eBucks” section in the FNB app, select “Earn”, and then “Track my rewards”.
1,000
Have an FNB Fusion account with a credit limit and active card.
  • If you have a regular FNB Premier current account, switch to Fusion. The credit card fee is included with the account.
2,000
Use your Virtual Card for 80% of your qualifying online spend in a calendar month.
  • When shopping online, only use your virtual card. Virtual card setup is free, and you can use different cards for different services.
2,000
Use your Virtual Card for 80% of your qualifying in-store spend in a calendar month.
  • For in-person shopping, use FNB Pay in the FNB app or link your virtual card to Apple Pay Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay, or SwatchPay on your smartphone or smartwatch and use your device to pay.
1,000
Manage your property or use one of the available services under the nav>>Home tab once a quarter
  • Search for any property in this tab and view some listings early in a quarter.
500
Total 10,000
Additional options (might incur costs or more effort)
Maintain a healthy Credit status on nav» Money with a Green status Meet the majority of these requirements:

  • Don’t fall behind on credit payments
  • Don’t miss debit orders
  • Limit your credit usage
  • Have adequate savings on hand
  • Establish a proven credit track record with FNB credit accounts open for more than 24 months
  • Remain an FNB customer over the long term
Light or dark green: 500
Pay at least 2 bills using the FNB Pay Bills functionality on the FNB App every month (these include bills such as utilities, DStv and insurance)
  • Load your utilities, DStv, or insurance bills on the facility
Between R250 and R500: 500
Over R500: 1,000
Grow your FNB Savings OR Investment Account(s) by at least R1,400 per month. Interest, profit and other returns are excluded.
  • Deposit R1,400 into your Savings Account each month
  • Deposit R1,400 into your Investment Account each month
500 for one
1,000 for both
Make at least 3 real-time payments every month. Use the Instant Payment and/or PayShap option under the Pay tab on the FNB App. Minimum transaction amount of R100 is required.
  • For no additional cost, pay to another FNB account over three payments
  • That account holder can meet the same criteria by paying the money back to you over three payments
1,000
Potential additional points Min: 2,500
Max: 3,500

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FNB’s new rules for hitting eBucks Level 5