SEACOM stated that it has continued to activate “additional diverse restoration capacity” on its network, which means almost all customers who requested manual restoration “now have it”.
“SEACOM has also augmented its managed services platform with additional links so as to alleviate congestion and improve latency,” it said.
This comes after the company suffered a subsea cable break off Djibouti in the Red Sea in early April, which affected its services.
Its repair vessel will arrive at the site on 30 April and expects to have the cable repaired by 2 May.
“Due to the nature of the activity, the repair window may vary.”