Top ADSL and Fibre ISPs in South Africa

MyBroadband’s Q2 2017 broadband survey results show that Axxess is the best Internet service provider in South Africa, followed by Vox and Webafrica.

The Q2 2017 broadband survey was completed by 4,071 South African broadband subscribers. The users were typically IT professionals and tech-savvy individuals.

The users rated the value for money, network quality, and billing and support of their ADSL, VDSL, or fibre ISP.

It was a close race for top spot, with the top five service providers separated by only 0.2 points (out of 10).

Axxess and Vox performed better than their peers in value for money, which was a deciding factor in the end.

The table below provides an overview of the results of the survey (scores out of 10). Only ISPs which received a significant number of responses were listed.

ADSL, VDSL, and Fibre ISPs
ISP Value for Money Network Quality Support and Billing Average
Axxess 8.05 7.36 8.23 7.88
Vox 8.25 7.63 7.59 7.83
Webafrica 7.84 7.74 7.67 7.75
Crystal Web 7.34 8.00 7.84 7.73
Afrihost 7.80 7.32 7.93 7.68
Cell C C-Fibre 7.19 7.36 6.59 7.05
Internet Solutions 7.24 7.18 6.71 7.04
Cybersmart 7.00 6.68 7.32 7.00
MWEB 6.47 6.26 7.28 6.67
Vodacom Fibre 5.97 6.75 6.47 6.39
Telkom Internet 6.09 5.78 5.77 5.88

Now read: How your ISP can affect your bottom line

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Top ADSL and Fibre ISPs in South Africa