Telkom’s 1Mbps and 10Mbps broadband connections are rated tops in South Africa while MTN and iBurst wireless have the unhappiest customers with Vodacom following closely. This is according to the latest broadband survey done by MyBroadband.
In the survey broadband users were asked to rate their broadband connection in polls based on connection on speed, stability and reliability.
The five point rating scale used in the poll was as follows:
- 5 – Excellent (much better than expected)
- 4 – Good (better than expected)
- 3 – Fair (exactly as expected)
- 2 – Bad (worse than expected)
- 1 – Pathetic (much worse than expected)
Telkom’s ADSL 1Mbps connection received the highest average ranks (3.54), followed by Telkom’s 10Mbps service (3.49) and 8ta’s 3G/HSPA connection (3.47).
The following table provides an overview of the average scores achieved by South Africa’s major broadband connections.
|Cell C 3G||20||31||23||13||10||3.39|