Do you get the broadband you are promised?

The latest Ookla “Household Promise Index” statistics reveal that South Africans are not getting the broadband speed which they are promised by their Internet service providers (ISPs).

The Household [Broadband] Promise Index compares and ranks the median ratio of actual download speed to the download speed subscribed to (hence the “promised speed”). This ranking is based on speed test results from Speedtest.net and information from the accompanying survey.

According to the latest promise index South Africans are, according to Speedtest.net results, getting an average of 75.50% of the speed promised to them by their ISPs. South Africa’s promise percentage is significantly lower than the global average of 86%.

The top performing countries in the Ookla Household Promise Index are Hungary (100.13%), Lithuania (99.86%) and Republic of Moldova (99.52%).

The following list provides an overview of how South Africa performed in terms of promised broadband speed (global rank; country; percentage of promised speed).

  • 1 – Hungary – 100.13 %
  • 2 – Lithuania – 99.86 %
  • 3 – Republic of Moldova – 99.52 %
  • 4 – Slovakia – 99.44 %
  • 5 – Israel – 99.32 %
  • 6 – Argentina – 99.30 %
  • 7 – Colombia – 98.94 %
  • 8 – Russia – 98.36 %
  • 9 – Cyprus – 98.05 %
  • 10 – Belarus – 98.00 %
  • 26 – United States  -92.90 %
  • 40 – Hong Kong – 85.03 %
  • 52 – New Zealand – 75.84 %
  • 53 – South Africa – 75.50 %
  • 54 – United Kingdom – 72.77 %
  • 61 – Australia – 64.07 %
  • 62 – Indonesia – 62.94 %
  • 63 – France – 60.15 %

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Do you get the broadband you are promised?