Neotel launches R 499 NeoFlex service

Neotel launched its multi-user data service, NeoFlex Data, earlier this year.  The service promises average downlink speeds of between 450 Kbps to 900Kbps and average uplink speeds of 300 Kbps to 700Kbps.

The service was initially launched in two flavours, namely a NeoFlex 10G and a NeoFlex 15G offering.  NeoFlex 10G provides subscribers with 10 Gigabytes of data for R699-00 while NeoFlex 15G provides the customer with 15 Gigabytes of data per month for R899-00.  Both packages are inclusive of a monthly device fee of R100-00 over 24 months.

These prices were somewhat higher than Neotel’s converged voice and data offering, Neotel NeoConnect Prime, drawing criticism from some quarters regarding the affordability of the service.

Neotel reacted to the market sentiment by adding a 5 GB NeoFlex package for R 499-00 per month – again inclusive of the device fee and VAT.  Additional data usage remains at 8c/MB.

Pricing Comparison

Neotel’s new 5 GB NeoFlex service – with peak download speeds of up to 3.1 Mbps – compares favourably on price when stacked against similar services in the local broadband market.

The following table provides a basic comparison of local broadband services on peak speeds and price.

5 GB Broadband Pricing Comparison
Service Download Speed Upload Speed Total Monthly Cost
Neotel NeoFlex 3.1 Mbps 1800 Kbps R 499
iBurst Wireless 1 Mbps 345 Kbps R 639
iBurst WiMax 1 Mbps 1024 Kbps R 760
Sentech MyWireless 1 Mbps 256 Kbps R 799
Telkom ADSL 4 Mbps 512 Kbps R 836
Vodacom HSDPA 3.6 Mbps 1800 Kbps R 1098

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Neotel launches R 499 NeoFlex service