Neotel explained that the 40Mbps NeoBroadband fibre products offered to residents in the Maboneng precinct are not ‘final Neotel NeoBroadband products’, but rather a trial to test customer uptake.
Maboneng’s fibre broadband offerings made headlines recently after ICASA took their pricing – R329 for a 40Mbps fibre broadband service – as a benchmark of what South Africans should pay for high speed Internet access.
The Maboneng Broadband website states that “Neotel delivers data services over Maboneng Fiber to the Home (FTTH)”.
The website further states that consumers can “choose one of the following data products from Neotel and we will assist you with opening an account with them”.
The Maboneng Broadband website gives a strong impression that people are buying a Neotel product. However, Neotel clarified the situation.
Neotel said that the Maboneng fibre products are not “final Neotel NeoBroadband products”.
“This is a trial with Maboneng Broadband to test customer uptake, usage and to test working with third party fibre providers,” Neotel said.
Neotel added that they have not made any decisions on whether they will offer similar products in other areas.
“This is a trial to validate and prove the model. There are no decisions and plans have been made yet,” said Neotel.